Metropolitan Transportation Authority Careers

Job Information: 

Position Summary:

This position is responsible for managing the day-to-day operations of the Office of the Senior Vice President and providing high-level executive and administrative support. The Manager will act as a liaison between the Senior Vice President (SVP) and both internal and external stakeholders, including staff, Board members, elected officials, members of the press, and the public.

Responsibilities include conducting research, handling information requests, facilitating timely responses to correspondence, coordinating the SVP's daily schedule and travel arrangements, and reviewing personnel actions on behalf of the SVP. The incumbent must identify, delegate, and prioritize critical issues, administer the budget for the SVP's Office, supervise clerical staff, and perform ad-hoc special projects as required.

Responsibilities:

• Manage the day-to-day operations of the Office of the President. Streamline, consolidate, and coordinate work produced by various departments to support the SVP toward fulfillment of agency-wide goals and vision.
• Review operating procedures and implement efficiency improvements where necessary.
• Act as a central liaison between the Senior Vice President and the executive leadership team.
• Review incoming correspondence requiring the President's approval/signature and delegate to appropriate staff. Oversee and track all correspondence within the Customer Relationship Management (CRM) System.
• Supervise office staff in the performance of administrative and clerical functions, including tracking mail, handling telephone inquiries, and preparing materials for the SVP.
• Administer the budget for the Senior Vice President's Office. Review authority-wide personnel actions on PeopleSoft on behalf of the SVP and provide data-driven recommendations.
• Coordinate project-based work, attend executive staff meetings, and manage special initiatives and confidential projects simultaneously. Successfully complete critical deliverables with a hands-on approach while strictly adhering to targeted deadlines in a fast-paced environment.

Education and Experience:

1. Baccalaureate or satisfactory equivalent.
2. Ten (10) years of related professional experience, including a minimum of three (3) years of supervisory/managerial experience. 

Desired Skills:

• Excellent verbal and written communication skills.
• Proven ability to prioritize heavy workloads and perform under pressure while remaining composed in a fast-paced business environment.
• Excellent interpersonal skills with the demonstrated ability to interact professionally with all levels of an organization.
• Superior judgment, poise, assertiveness, and the absolute ability to maintain the highest level of confidentiality.
• Excellent organizational skills with a high level of attention to detail.
• Advanced knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Knowledge of PeopleSoft and CRM software is a plus.

Selection Method:

Based on evaluation of education, skills, experience, interview, and written assessment. All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”)   

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.