Program Manager
Description
At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it.
Together, we know our people are our difference—for our clients and our colleagues.
Are you ready to:
Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
- Learn and grow by taking advantage of every opportunity available to you?
- Be the difference and make it happen?
MetaPhase is seeking a Program Manager to lead the planning, execution, and management of complex IT programs for our federal clients. This role will oversee contract support operations across multiple projects and locations, ensuring smooth coordination of teams, client engagement, and delivery of mission-aligned outcomes. The Program Manager will also serve as a critical liaison between technical teams, senior leadership, and stakeholders, helping shape the structure and strategy of client delivery.
What You Will Be Doing:
- Oversee and manage all aspects of contract execution across multiple workstreams and personnel.
- Lead day-to-day operations, ensuring alignment with contract objectives, budget, and performance expectations.
- Direct the planning and production of program deliverables, identifying and mitigating risks and issues.
- Establish and maintain effective communication with internal teams, client leadership, and subcontractors.
- Adjust and adapt management structures as needed to enhance delivery and team performance.
- Coach and mentor junior staff, manage performance expectations, and promote MetaPhase values in project delivery.
- Monitor and report program progress, metrics, and client satisfaction.
- Ensure program compliance with CPARS, contract requirements, and internal quality assurance practices.
What We Need From You (Required):
- Minimum of 12 years of total IT experience, including 8+ years in IT and/or telecommunications system management.
- Proven experience in leading multi-project, multi-location federal IT programs.
- Exceptional verbal and written communication skills.
- Demonstrated experience working with federal clients and managing stakeholder relationships.
- Ability to direct and restructure contract support activities as needed for optimal performance.
- PMP Certification required.
- Bachelor’s degree (B.A. or B.S.) in IT, Business, or related field.
- U.S. Citizenship required (no exceptions).
- Ability to obtain and maintain Public Trust clearance.
Bonus Points (Desired):
- Experience leading IT programs in civilian agencies such as DOS, DHS, TSA, and USCIS
- Familiarity with Agile project management or SAFe frameworks.
- Master’s degree in a related field.
- Experience managing subcontractors in a prime contract setting.
Work Setup & Travel:
- Hybrid - Based in Springfield, VA. Occasional travel may be required.
Clearance & Education:
- Must be able to obtain Public Trust
- Bachelor’s degree required
Benefits & Perks:
At MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability). We also offer a 401(k) with company match, FSA/HSA options, commuter benefits, and much more.
About MetaPhase
MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:
Best Places to Work
- Washington Post Top Workplaces – 2022, 2023
- Washington's Business Journal’s Best Places to Work – 2021, 2022
- Virginia Businesses Best Place to Work – 2021, 2022, 2023
- Northern Virginia Technology Council Top 100 Technology Firms – 2020
MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.
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