Sr. Training and Development Specialist
Description
Description
At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it.
Together, we know our people are our difference—for our clients and our colleagues.
Are you ready to:
- Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
- Learn and grow by taking advantage of every opportunity available to you?
- Join a company which prides itself on its shared values and inclusive culture?
- Be the difference and make it happen?
Role Summary
MetaPhase is seeking an experienced Training Development Specialist with a minimum of ten (10+) or more years of experience to be a part of our team serving multiple government customers. You will leverage your expertise in training development, writing and editing, Instructional Systems Design, and live and virtual facilitation to deliver on existing and future training & development engagements for the client.
As a Learning & Development (L&D) leader, you will establish yourself as a Subject Matter Expert and liaison among clients, business partners, and project stakeholders. In this role, you will oversee recurring as well as ad hoc training & development requirements from a variety of government customers. You will develop and deliver learning interventions across a variety of modalities, including live instructor-led, synchronous and asynchronous, and e-learning offerings. You will lead the discovery process in gathering requirements and also collaborate with partners to deliver videos, podcasts, animations, infographics and other multimedia formats. You will also oversee tracking of learning paths and completions via e-learning tools and the client’s Learning Management System (LMS). You will interact with various stakeholders, reviewing stakeholder documents and providing feedback. You will manage deliverable schedules for all training offerings and ensure quality, fulfillment of training objectives, and learner and client satisfaction across all relevant products. You will establish and maintain trusted client relationships to ensure overall project success and client satisfaction.
What You Will Be Doing
- Lead curriculum development, including performing needs and/or gap analysis, gathering training requirements from stakeholders, identifying training goals and objectives, creating course outlines and storyboards, developing content, and delivering training offerings designed to equip clients with the necessary knowledge and skills.
- Conduct live synchronous training sessions, both in-person and virtual. Coordinate needs for in-person facilitation e.g. classroom setup. Develop and lead asynchronous online training using an LMS.
- Develop plans and timelines to create and deliver training offerings and instructional design documentation.
- Create and publish professional level training materials as standalone guides or in conjunction with other training offerings, including manuals, user guides, scripts, system or process maps, infographics, job aids, handouts, video tutorials, student outlines, and facilitator guides.
- Design and develop evaluation and assessment tools (e.g., quizzes, exams, surveys), to assess training effectiveness and learners’ knowledge and skills.
- Review, proofread, and edit documents, and provide guidance and feedback on government processes.
- Provide quality assurance/control and ensure 508 compliance for training materials.
- Provide thought leadership and direction to ensure that strategic and tactical L&D plans reflect and support customer mission needs and priorities.
What We Need From You (Required)
- 10+ years of overall L&D experience with significant experience as an educator and/or trainer, including with distance/virtual training and writing educational documents.
- Expert knowledge in adult learning theories, methods, strategies, best practices, techniques of instructional curriculum development (ADDIE model, Bloom’s Taxonomy, etc.), and evaluation (e.g. Kirkpatrick model) to assist in training design and delivery.
- Expertise in developing offerings in a variety of delivery methods including instructor-led training (ILT) and web-based training (WBT), and in evaluating existing training to measure effectiveness.
- Ability to conduct front-end analysis for instructional requirements that support adult learning theories and an overall training situation analysis prior to developing a plan for instructional design and development.
- Experience facilitating focus group discussions, conducting classroom learning sessions, seminars, and workshops, including facilitation with large audiences.
- Experience with Adobe eLearning Suite (Captivate, Articulate, Photoshop, etc.) and LMS administration.
- Expert-level skills in Adobe Acrobat DC, Microsoft Word, and MS PowerPoint, and proficiency in MS Excel and SharePoint.
- Comfortable working with senior client leadership and managing stakeholder engagement in a dynamic environment on fast-paced, time sensitive, large scale, and high-visibility projects.
- Strong leadership, written and verbal communication, time management, problem-solving, conflict resolution, and organizational skills.
Bonus Points (Desired)
- Federal consulting experience; experience supporting Treasury is a strong plus.
- Experience providing project management support or providing project management oversight for Learning & Development projects.
- Experience writing grants or supporting a grants program.
Work Location
Remote
Travel
Potential for in-person training facilitation on occasion
Education Level
Minimum Bachelor's degree or 14+ years of experience in lieu of degree.
Clearance Level
This position requires the ability to obtain and hold an active Public Trust clearance at a U.S. Government Agency; U.S. Citizenship required. NO EXCEPTIONS.
About MetaPhase Consulting
MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:
Fastest Growing
- Inc 5000 Fastest Growing Company - 2020, 2021, 2022, 2023
- Washington Technology Fast 50 Award - 2020, 2021
- Financial Times America's Fastest Growing Companies – 2021, 2022, 2023
Best Places to Work
- Washington Post Top Workplaces – 2022, 2023
- Washington's Business Journal’s Best Places to Work – 2021, 2022
- Virginia Businesses Best Place to Work – 2021, 2022, 2023
- Northern Virginia Technology Council Top 100 Technology Firms – 2020
Company & Individual Awards
- 2021 Washington Business Journal Small Business – CEO of the Year
- 2021 FedScoop 50 – Industry Leadership Award Nominee
- 2021, 2023 Moxie Award Finalist
- 2022 SECAF Government Contractor Awards ($27.5 to $50 Million in Revenue)
- 2022 FedScoop Best Bosses Finalist – Brett McLaren
- 2022 Washington Business Journal 40 under 40 – Brett McLaren
- 2022 FedHealth IT and G2XChange Women in in Leadership Awards – Beth Angerman
- 2022 George Mason University Prominent Patriots in Business – Fred Costa
- 2022 TiE DC Capital ELITE Award
- 2023 Elev8 Engage GovCon Finalist
- 2023 Consulting Magazine Leaders in Technology Finalist – Alexa Tsui (Mentor of the Year Award)
- 2023 Maryland Tech Council ICON Awards Finalist for Government Contracting Company of the Year: Over $50 Million
- 2023 Greater Washington Government Contractor of the Year ($25 to $75 million) Awards Finalist
MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.
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