Housekeeping Supervisor / Housekeeping (Dual Role)
Description
Housekeeper
JOB DESCRIPTION
EMPLOYEE NAME:
JOB TITLE:
REPORTS TO:
HIRE DATE:
Facilities Manager
Housekeeper
Maintenance
DEPARTMENT:
REVIEW DATE:
COMMUNITY/LOCATION:
FLSA STATUS: Non-Exempt
Nature & scope
The Housekeeper maintains assigned areas in a clean, sanitary, safe, orderly and attractive manner in accordance with
established procedures and as directed by supervisor, assure that the highest degree of cleanliness and sanitation is
maintained at all times.
Minimum eligibility requirements
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One year related experience in a similar environment with on-the-job training preferred.
Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job.
Ability to remain calm under stressful situations.
Must demonstrate the ability to work responsibly as a team member as well as an individual.
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others and local, state
and federal laws.
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Must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding
Principles.
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Must have compassion for and desire to work with the elderly.
Must meet all health requirements.
Must pass criminal background check.
Must be able to perform duties and responsibilities (essential job functions), with or without reasonable
accommodation.
Essential functions
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Follow cleaning schedule and instructions as directed by supervisor, including resident rooms and public areas.
Sweep and vacuum all assigned areas.
Clean and/or polish all room furnishings, fixtures, ledges, heating/air conditioning units in resident rooms and all
public areas.
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Clean walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting and deodorizing.
Clean all community showers, toilets, sinks, countertops, and baseboards, stock with paper towels, toilet paper,
soap and shampoo.
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Clean and check model rooms and work in concert with the Facilities Manager and Community Relations
Manager to insure that all incoming residents’ rooms are cleaned and ready for move-in.
Clean all hallways, stairways and elevators as necessary.
Clean carpets using extractor as scheduled or needed.
Clean employee break area when necessary.
Empty trash in offices and public areas.
Submit maintenance work orders of general maintenance concerns and/or problems to the Facilities Manager or
Executive Director.
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This Community is managed by Meridian Senior Living
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Revised 4/2018
Housekeeper
JOB DESCRIPTION
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Report to supervisor any unsafe/hazardous conditions within the Community and any needed repairs to
housekeeping or other facility equipment.
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Keep janitor closets and housekeeping supply rooms clean and orderly.
Other duties and responsibilities as deemed necessary and appropriate by supervisor.
Joint decisions & duties between housekeepers and Facilities Manager/Executive Director
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Seeks guidance as needed from supervisor.
Assists with cost control by utilizing resources efficiently and in a waste free manner.
Customer service
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Responsible for ensuring that all employees are providing excellent customer service to internal and external
customers.
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Perform job duties for residents and with team members in a courteous and professional manner.
Take initiative to ensure resident safety and satisfaction is a priority.
Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community;
specifically, current residents’ families and friends, prospective residents and their families, referral sources,
vendors and regulators).
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Communicate professionally and cooperate with supervisor and all community personnel.
Residents’ rights
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Ensure compliance and understanding of all regulations regarding residents’ rights.
Training
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Attend training sessions as directed by supervisor.
Other
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Follow & communicate company policies and procedures.
The job description provides a framework for the job; other duties may be assigned as necessary.
Communicate effectively with Executive Director/management staff/co-workers/residents and family members
to perform assigned duties and responsibilities.
Working conditions (travel, hours, environment)
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Scheduled hours; possible overtime. Works in other positions temporarily, when necessary.
Subject to frequent interruptions.
Is involved with resident, personnel, and visitors under all conditions and circumstances.
Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions
from dust, disinfectants, tobacco smoke, and other air contaminants.
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Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B
viruses.
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May be subject to the handling of and exposure to hazardous chemicals.
May communicate with family members, the medical staff, nursing personnel and other department supervisors
and staff. Must be able to exchange accurate information in these situations.
This Community is managed by Meridian Senior Living
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Revised 4/2018
Housekeeper
JOB DESCRIPTION
Physical/sensory requirement
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The person in this position often communicates with the Executive Director/management team/co-workers,
residents and family members who may have inquiries about the duties of this position, and the plans, programs
and events in the community. Therefore, the ability to exchange accurate information in these situations is
essential.
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Medium work: ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently,
and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move
objects.
Experience extreme change in temperature at times and may be exposed to higher than normal temperatures
while working.
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Must be able to move intermittently throughout the day.
Must function independently and have flexibility, personal integrity, and the ability to work effectively with
residents and staff.
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Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people
within the community.
OSHA category classification
II: Potential for exposure to blood borne pathogen.
Note: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject
to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position
(those that are incidental to the performance of fundamental job duties) have not been included. However, the omission
of specific statements of duties does not exclude them from the position if the work is similar, related or logical
assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is
subject to change by the employer as the needs of the business and requirement of the job change.
Signature
I have read and understand the above job description. By signing below, I certify that I meet the minimum requirements
and physical demands of the job.
Signature
Date
Date
Executive Director Signature
This Community is managed by Meridian Senior Living
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Revised 4/2018
