Consultant-Digital Content Coordinator-Remote

Mercy Corps Northwest Anywhere, United States


About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.  In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.


Mercy Corps Northwest is undergoing a website redesign from an old platform (WordPress) to the new Mercy Corps Global platform (Drupal). As part of this, the content on our website will not be able to be transferred at a 1:1 level. We are looking for a skilled digital content coordinator to support our transition to the website. This project will focus on reviewing, building, and formatting content to fit the new website’s needs. 

Purpose / Project Description: 

Our team is seeking a talented and experienced digital content coordinator and website specialist to deliver value to Mercy Corps Northwest’s digital audiences. This person will always put user needs first and apply our new design system in clear, compelling, and consistent fashion. This project will predominantly focus on building digital content, pages, and content consolidation. The contractor will provide day-to-day updates, optimization of content for – including but not limited to main navigation pages, donation pages, articles, program pages, focus area pages, and some redesign of content on the Mercy Corps Northwest website. 

Consultant Activities: 

The Consultant will focus 20 hours a week on the following topics: 

  • Day-to-day updates and optimization of content for the MCNW site within, including main navigation pages, donation pages, petitions, articles, focus area pages, and research pages Requests for content changes and collaboration with colleagues across the agency Formatting and styling of forms and pages to match Mercy Corps’ global design, site structure and taxonomy guidelines 
  • CMS and/or digital support and training of fellow communication professionals across the agency Audit past pages to determine where content is no longer relevant and align redirects in place Time-sensitive website updates in moments of emergency 

Consultant Deliverables: 

The Consultant will deliver the following items upon completion of the project: 

  • Updates and optimization of content for the new, including main navigation pages, donation pages, petitions, articles, country pages, focus area pages, and research pages
  •  Formatted and styled of forms and pages to match Mercy Corps’ global design, site structure and taxonomy guidelines 
  • Website manual with screenshots and step-by-step overviews on how to complete basic functions, including but not limited to: building basic pages, building events, adding forms to pages, and updating general content 

Timeframe / Schedule: 

20 hours a week from time of hire for 3 months. The consultant will work both independently and in partnership with the Communications + Marketing Manager. 

The Consultant will report to: 

Marketing + Communications Manager 

The Consultant will work closely with: 

The consultant will work directly with the Marketing + Communications Manager, Sr. MERL and Digital Team at Mercy Corps. The consultant may reach out to Program Managers and other Mercy Corps Northwest staff to gather information and validate work. 

Required Experience & Skills: 

This position is recruiting for an experienced digital content coordinator with experience managing and navigating complex web projects. Experience with Drupal is a must, Wordpress experience recommended. Working knowledge of technical aspects of content management, including taxonomy, HTML/CSS and SEO. Candidates must be within a 3-hour time zone of Pacific Standard Time (PST). Experience working in the Pacific Northwest a plus.

Mercy Corps Diversity Statement 

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. 

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today. 

Equal Employment Opportunity Statement

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.