Description

Location: UK or Europe (Netherlands, France, Belgium, Switzerland)

Status: Full-Time, on going

Starting Salary: UK £60,030; NL and other EU countries €70,920, commensurate with professional experience and internal equity

Closing Date: Submit application by November 10

Risk Level:   Level 1 - Likely to have no contact with participants or sensitive data

About Prosper Global

Barely enough is not enough for anyone. Prosper Global is a humanitarian organization working alongside communities facing conflict, climate change, and economic hardship to meet urgent needs and create the conditions for lasting progress. Today's challenges demand new solutions, so we pair local knowledge with global resources to help communities build what's needed, test what's possible, and scale what's proven so that people everywhere can pursue a full life on their own terms. In 2026, we changed our name from Prosper Global to Prosper Global, to reflect our belief that when every community can prosper, all of humanity moves forward.

The Program / Department / Team (Program / Department Summary)

The Technical Support, Evidence, and Program Quality (TEQ) unit sits within Programs. TEQ supports program impact though direct program support, program systems and tools, and influence. Our team, in collaboration with our regional and program counterparts, provides technical leadership for all four Prosper Global impact priorities and the sectors they encompass. We bolster program quality by leading the development of guidance and tools that shape how we implement programs and how we assess program effectiveness.

In 2022, Prosper Global piloted a mechanism to measure our progress towards our strategic intent and are now scaling and regularizing associated processes. Our strategy measurement mechanism includes two important components: 1) measuring the alignment and the progress of our programs towards participant-facing strategic goals and outcomes (“Organizational Outcome Measurement”, or OOM); and 2) tracking internally facing indicators of operational health (“Organization Performance Indicators,” or OPIs).

The Position

The position is focused on OPIs, OOM and MEL program support and is part of the MEL team. They will work under the supervision of the Director of Measurement, Strategy and Program Performance, and, in collaboration with various departments, will develop systems and structures to periodically collect, report, and track our OPIs, as well as curate programmatic data. The Senior Advisor will promote appropriate integration of OPIs in country and regional strategic workplans. Additionally, the position will support OOM by analyzing and summarizing programmatic data in each of Prosper Global’s impact priorities, conducting deep dives to identify areas where operational and programmatic progress may be co-dependent, and developing OOM dashboards. In addition to working closely with TEQ and MEL, the position will also work closely with the office of the Chief Operating Officer, the Director of Operations Management, Financial Planning & Analysis, and People Team. The position is expected to promote the MEL Tech suite and support teams to integrate their data for use and decision making. Finally, the role will  provide training and capacity building support to program teams in the areas of data management, visualization and VfM, and promote the overall efforts around data standardization and data use in countries and programs.

The MEL position is a critical role that requires the incumbent to master organizational performance metrics, data collection, analysis, and reporting, as well as demonstrate exception skill with visualization platforms.

Essential Responsibilities 

Coordinate and support the alignment of OPIs across various units and departments, regions and country offices. (20%)

• Oversee and lead the OPI working group in refining OPIs, determining data collection cycles, aligning data protocols, developing clear standard operating procedures, promoting integration across technology platforms, and continuously improving these processes. The working group and community of practice will consist of team members from each department contributing OPI data.
• Act as a key organizational authority on OPIs, providing strategic guidance and serving as the primary representative for engaging with senior agency stakeholders. Lead efforts to disaggregate, refine, and adapt OPIs to maintain their accuracy, relevance, and alignment with organizational decision-making and strategic priorities.
• Work closely with the SRU to integrate the selected OPIs in country and regional strategies, by conducting webinars, and leading key communication events as needed.
• Act as technical advisor to Country and Regional teams as necessary, ensuring appropriate integration of OPIs in their strategic workplans. Oversee standardization of measurement units, alignment of reporting schedules, and synchronization of data sources with global reporting mechanisms to ensure consistency and accountability.
• Produce ad-hoc reports for senior leaders, including the Board of Directors, the Executive Leadership Team and Leadership Team, showcasing OPIs and related metrics to gauge organizational health.
• Strengthen data literacy within the organization on appropriate use of OPIs at various levels.

Collect, analyze and report progress against Organizational Performance Indicators (20%)

• Lead OPI reporting cycles and set expectations for delivery of new functionalities.
• Actively seek and encourage feedback from stakeholders to inform the prioritization of new product features and enhancements for development.
• Design, implement, and oversee the strategic scaling of a comprehensive framework for the systematic collection, analysis, and reporting of OPIs, ensuring alignment with organizational priorities and scalability across all operational levels.
• Oversee the collection of OPIs from various units, ensure data quality and consistency over time and identify areas for improvement. Lead efforts to identify and address systemic gaps, driving continuous improvement and alignment with organizational standards and goals.
• Work with data-contributing teams to refine their data collection and management processes as needed for individual OPIs.
• With the support of IT and the Data Strategy Working Group, lead the development of a data infrastructure to automate data ingestion into Fabric and visualization in PowerBI. Streamline existing organizational reporting and data collection efforts to reflect OPI reporting and facilitate data transfer.
• Analyze OPI data on a regular basis or on demand by various units, producing brief reports as requested. Conduct, facilitate and co-facilitate sensemaking sessions, to contextualize, localize and ground truth the observations and analysis generated from the findings.
• Work closely with the other Strategy Measurement team members to identify areas where OPI progress analysis can be integrated in the overall Strategy Results Measurement and progress tracking, identifying interdependencies between OPIs and program results.

Organizational Outcome Measurement and Mapping Our Reach (30%)

• Analyze programmatic quantitative data reported through TolaData and supplementary sources.
• Create data analysis products/results that are clear, easy to understand, and relevant, including dashboards for country and regional users.
• Support OOM report writing, including providing clear interpretations of data analysis
• Liaise with the MEL automation team to coordinate data gathering, cleaning, and analysis efforts.
• Support the analysis efforts of the annual Mapping Our Reach participant count, including development of dashboards for tracking, quality assurance and final reporting.

Program and HQ data integration support (30%)

• Support the HQ MEL Tech team in the rollout of the MEL Tech suite with programs.
• Work with IT, MEL and T4D towards data integration to promote data use and learning.
• Provide technical assistance in areas that use blend of datasets and methods, including value for money (VfM) and internal performance reviews.
• Support the organizational efforts in generating cost-efficiency analysis by conducting VfM analysis based on donor requests and programmatic needs.
• Co-lead the workstream on Generative AI and data integration across MEL, Finance, People Team, among others.
• Ensure data integration across departments and automate data ingestion in OPI dashboard, OOM products and program delivery outputs.
• Provide training and capacity building support to teams in the areas of data management, visualization and VfM.

Supervisory Responsibility

None.

Accountability

• Report directly to: Director of Measurement
• Works directly with: TEQ, Finance, Pople Team, Ethics and Compliance, Fundraising team and other OPI leads focal points, in addition to MEL members at HQ and countries/regions.

Accountability to Participants and Stakeholders

Prosper Global team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification and Transferable Skills

-          Education: BA/MA in international development, social science , MEL, data analysis, or related sector (or equivalent hands-on experience) and relevant certifications preferred.

-          Experience: at least 7 years of experience in aggregating and reporting data across various programs, or for agency-level indicator measurement, including environmental, social and governance (ESG) measurement. In some agencies they are known as internal progress indicators, KPIs, and others. Experience with similar agency reporting mechanisms, such as Balance ScoreCards, and ESG reporting highly preferred.

-          Expertise and Knowledge: Deep knowledge of data management is required, including standardization of data variables, data cleaning, data analysis and reporting. Expertise in producing interactive data visualizations, communicating data findings, ground truthing and producing reports on data findings that is understandable and accessible to a wider audience is going to be a core part of the job and skills and knowledge in this area are mandatory. Therefore, the candidate will be required to demonstrate previous success in other employment opportunities.

-          Technology and Data Literacy: Knowledge of how to produce and communicate accessible interactive dashboards, help interpret and communicate findings are mandatory for this role. Candidates with prior experience of supporting or leading development of databases, and with a strong understanding of data engineering, data structures, and building data models will be preferred for this role.  Familiarity with mobile data collection platforms , Advanced experience with Power BI, including DAX and M languages is required. Familiarity with data automation, Microsoft Azure and SQL is an added advantage.

-          Knowledge of English is required and knowledge of French, Arabic or Spanish is preferred.

Success Factors

- Strategic critical and evaluative thinking skills:

Demonstrated abilities and track record in strategic systems and holistic thinking, managing resistance to change and understanding of organizational culture and behavior, learning and change management.

Strong organizational and process management capabilities. Ability to effectively set priorities and handle competing time and resource demands for self and others. Comfortable working independently and with limited oversight in a fast-paced environment across diverse teams.

- Effective Communication, Leadership and Teamwork:

Ability to prepare compelling presentations, written reports, data visualizations, and effectively present work/findings in international forums. Strong communication and facilitation, mentoring and training skills both in person and virtually.

A strong team player, able to successfully cultivate and maintain relationships not only internally within Prosper Global across various HQ teams as well as regional and field offices, but also externally with and through professional networks.

Demonstrated conversation and presentation skills that can influence decision makers and foster organizational change, as well as the ability to implement and adjust them within a complex organizational setting.

Ability to lead a group of departmental focal points responsible for OPI reporting, including gathering feedback, providing key updates, and ensuring that indicator leads meet deliverables in a timely manner

- Data visualization and analysis skills:

Proven experience cleaning, ingesting, modeling, and visualizing complex data sets from across the agency in a clear, concise manner.

DAX and/or m script coding skills to build custom measures and columns in support of OPI reporting in Power BI.

Ability to consult with and advise data-contributing teams on data collection / measurement best practices.

Strong analysis and writing skills that highlight key changes and findings related to organizational health and performance.

- Development of Resources:

Proven experience in development of toolkits and resources based on scope and sequenced approach

Living Conditions / Environmental Conditions

The position is based in UK or Europe and it requires up to 10% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.  

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Prosper Global is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding and Ethics

Prosper Global is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Prosper Global Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Prosper Global Integrity Hotline ([email protected]).