Resilience Fellowship Manager, Niamey, Niger
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.
This position supports the Mercy Corps led USAID-Sahel Collaboration and Communication Activity (SCC) in Niger and Burkina Faso, which seeks to ensure collaboration, learning and communication among USAID implementing partners (IPs) and stakeholders for improved development outcomes in the targeted zones of the Sahel. SCC is a five-year program (2019-24) that is about to begin Year 3. Specifically, the program aims to achieve three results: 1) Strengthened collaboration for collective impact; 2) Enhanced learning and adaptive management; and 3) Greater awareness of USAID contributions among key audiences. To help meet these objectives, SCC is developing a three-month fellowship program covering Resilience and Collaborate, Learning and Adapt (CLA) principles and their application in practice.
In addition, this role will also support Mercy Corps’ Resilience Evaluation, Analysis and Learning (REAL) award, which is implemented by Mercy Corps’ HQ-based Research and Learning and Technical Support Unit teams. Mercy Corps has firmly established a reputation as an industry leader in the field of resilience, including resilience measurement and research. As part of the REAL consortium, Mercy Corps has worked closely with USAID to provide rigorous analysis, relevant knowledge, and applicable guidance on best practices for resilience measurement, program design, and implementation.
Reporting into the SCC program and working closely with the REAL team, the Resilience Fellowship Manager is responsible for overseeing the quality design, implementation and adaptive management of SCC’s Resilience and CLA Foundations Fellowship. Targeting resilience program stakeholders in Niger and Burkina Faso including implementing partners, their consortia members and USAID Missions, the Resilience CLA Fellowship is a three month cohort-based program (approx. 15-20 people per cohort) that builds a shared understanding of resilience theory and key competencies to design resilience programming, as well as practical tools and strategies for incorporating resilience into CLA practices at the organizational and cross-organizational scale, while strengthening relationships across partners. The Manager collaborates with curriculum designers and other SCC team members to lead the Resilience CLA Fellowship project, managing all aspects to ensure it is on-time, on-scope and on-budget, and demonstrates excellence in support of SCC’s high level results. This includes outreach with partner agencies to organize and secure participation, guiding and supporting Fellowship trainers within SCC to deliver the course as well as delivering content as a trainer, and managing all aspects of evaluating and adapting the Fellowship to better accomplish its objectives. The Manager also guides, documents, and informs the establishment of the Resilience Learning Journey activity in Niger and Burkina Faso under REAL 2, working to bridge activities between SCC and REAL, particularly ensuring the Resilience and CLA Foundations curriculum and course design is contextualized and responsive to expectations and needs of USAID stakeholders.
STRATEGY AND PLANNING
● Work with SCC senior leadership to ensure the design and implementation of the Resilience and CLA Fellowship curriculum and approach/format are responsive to diverse participants’ needs and advance the program’s goals.
● Conduct outreach to USAID stakeholders in close coordination with SCC leadership and REAL 2 team members to establish clear expectations and an agreed-upon approach for linking the Fellowship to USAID’s overarching resilience learning objectives and capacity development.
● Lead detailed work planning and budget management for the Fellowship collaborating with SCC and REAL 2 colleagues.
● Mobilize support services and resources to enable the quality execution of the Fellowship.
● Regularly communicate with the Senior Management Team to advocate for and advance the Fellowship in accordance with the work plan.
● Lead the design and planning for sustainability of the Fellowship, including scoping for potential institutional arrangements, conducting cost analysis, networking with potential partners and concept development.
● Oversee SCC’s four master facilitators’ delivery of the Fellowship, including support and capacity development for their preparation and planning, in-person and off-line session implementation, and follow up to enable high quality execution.
● Serve as a master facilitator of the Fellowship.
● Lead all logistical coordination and follow up for implementation, liaising across Mercy Corps support teams and with partner organizations.
● Manage communications with participants and their organizations to ensure clear and consistent communications and responsiveness to concerns and feedback.
● Facilitate common understanding amongst USAID, Mercy Corps, and other stakeholders on the objectives of the Resilience and CLA Fellowship curriculum
● Identify the need for, oversee recruitment of and manage up to 3 external consultants and service providers to ensure quality and timely development of course content.
● Oversee, ensure, and document high-quality adaptation of course content and format, leading processes to update and adapt curriculum and delivery approach based on evolving context, participant needs and program goals.
● Ensure project adherence to Mercy Corps and donor policies and procedures.
MONITORING, EVALUATION AND LEARNING
● In collaboration with the Development Evaluator, establish quality tracking indicators, inclusive participant feedback systems, and an evaluation approach to monitor and adapt the intervention.
● Ensure effective systems are in place to regularly monitor and review implementation, and identify areas to improve.
● Organize and lead reflection sessions with team members to critically review monitoring and feedback data, the Fellowship model and identify improvements.
● Draft monthly program reports to share progress.
Reports Directly To: Deputy Chief of Party
Works Directly With: Chief of Party, Senior Resilience Advisor, Development Evaluator, Senior Advisor for Resilience, Food Security, and Learning
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
● Bachelor’s degree in social sciences, international relations, education, or other relevant field required. Master’s degree preferred.
● Minimum 2 years’ relevant professional experience in project management in development or humanitarian contexts, preferably with USAID-funded medium and large multisector food security, livelihoods, or resilience-focused programs.
● Demonstrated professional experience designing, coordinating and leading adult-learner focused professional development, continuing education or skills training programming is required.
● Knowledge of resilience theory and programming approaches.
● Strong facilitation, consensus building and attention to detail.
● Fluency in oral English and French required.
The successful Resilience Fellowship Manager will be a skilled interpersonal and cross-cultural communicator who is committed to advancing resilience as a guiding methodology across organizations for improving the effectiveness of development programming. She/he will be highly motivated to find solutions quickly and collaboratively across external and internal stakeholders, and combine his/her adult learning and capacity building program management experience with exceptional project management skills and attention to detail. She/he will bring outstanding organizational abilities and good technical understanding of resilience to capture and translate necessary curriculum adjustments into improved project implementation.
The position is based in Niamey, Niger, and it requires up to 35% travel within Niger and to Burkina Faso where activities are implemented, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. This position is accompanied and eligible for R&R benefits.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.