Finance Training Advisor - S2P

Operations & Logistics Anywhere, United States Portland, Oregon


Location: Any MC location

Position Status: Full-time, Exempt, Regular

Starting Salary: US: Minimum starting salary for this role will be $64,000 commensurate with experience, based on local benchmark for candidates outside of the United States.

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact. 

The Program / Department / Team 

Global Procurement and Logistics (GPL) provides support to Mercy Corps’ HQ and field operations in the areas of procurement and sourcing, compliance with internal policies and procedures, and enablement of the FP3/HP3/HP3E policies by leveraging industry best practices and platforms such as SAP Ariba. “Source to Pay” (S2P), is a project team within GPL, responsible for leading and coordinating implementation of the SAP Ariba Sourcing, Contracting and Procurement solution, known internally as “ProSource”

The Position

Working on the ProSource Implementation team under the direction of the S2P Global Transition Manager and in close collaboration with the S2P Project Manager, Sr. Finance Training Officer, and Regional RPLM, the ProSource Finance Training Manager will help implement the ProSource country training strategy and assist in implementing ProSource related finance training programs for field based staff. The ProSource Finance Training Manager will have primary responsibility for coordinating key finance focal point resources on the ground in country offices, as well as supporting the implementation of Finance Team Focal Point orientation, and train the trainer activities for Finance focal points. This resource will operate in the general time zone for regions being implemented and will conduct in person and remote training for each country within a given region. 

Essential Responsibilities

  • Support S2P Global Transition Manager, in the implementation and refinement of staff, training programs and materials for new finance related training initiatives, during the regional workday of the countries being implemented.
  • Coordinate the identification and onboarding of country office Finance “Focal Points” as well as associated orientations and communications.
  • Support country and region roll-out pre-planning activities including initial country finance assessments and data collection tasks.
  • Coordinate with S2P Finance Training Lead and the S2P Global Transition Manager to improve the overall orientation program, including the development of a blended learning strategy using a variety of methodologies, content and training materials.
  • In coordination with S2P Training scheduled training of targeted topics and deliver the sessions via webinar or in person, based on the agreed schedule.
  • Provide feedback to the S2P Global Transition Manager and project team to update related modules, scripts and materials as needed.
  • Share feedback and/or process improvement proposals with business process owners, Sr. Finance Training Officer, and the S2P Project Manager.
  • Deploy to field offices for short duration targeted training, On-the-Job mentoring, office start-up assistance and other training assistance as necessary.
  • Prepare local Focal Points to ensure proper support during each country go-live 

Supervisory Responsibility



Reports Directly To: S2P Global Transition Manager

Works Directly With: GPL, GSCU, Information Technology, Corporate Finance, International Finance, Mercy Corps Europe’ Finance Department, cross-operations departments including People and Strategy, Monitoring and Evaluation, etc.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • Five or more years of operational system training and/or implementation experience
  • A university degree in finance, accounting or a related business field is required. 
  • Three years of experience in the Finance Department of a non-government organization with international assistance operations.  A combination of Headquarters-based and field operations experience is highly desirable.  Experience in Mercy Corps’ Finance operations, FFM policies and procedures is also highly desirable.
  • Solid understanding of major international donor rules, especially US government regulations is desired.
  • Advanced computer skills in MS Office programs, including Excel, MS Word and prior experience with web based productivity suites such as G-Suite is required.
  • Demonstrated experience in facilitating complex training and implementation programs, including the delivery of blended learning approaches, e-learning and other web-based delivery methods as well as live trainings, workshops and conferences is strongly preferred.  Prior experience in delivering and developing procurement software training and knowledge of adult learning concepts are highly desirable.
  • Excellent oral and written English skills are required.  Experience in developing training materials, writing user guides and other documentation as well as delivering live training to audiences of various sizes is preferred.

Success Factors

The ability to communicate clearly and effectively with staff at all levels as well as at HQ and in the field is critical.  The ability to take procurement data and concepts and present them in a meaningful way to both procurement staff and non-procurement staff is essential.  The successful candidate will have the ability to coordinate project-based work, meet short-term and long-term deadlines and be effective in a team environment.  The ProSource Country Training Coordinator must be comfortable delivering live training to large audiences or via webinar and must be able to independently deliver complex training curriculum across different global contexts. 

The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, and make effective communication a priority in all situations.  Mercy Corps is a highly collaborative and lateral organization that encourages strong self-initiative as well as team spirit.  In order to succeed in this environment, the candidate should be highly organized and innovative.  They should also demonstrate proud workmanship, good communication, and collaboration skills. 

Living Conditions / Environmental Conditions

US, UK, Amman, Jordan.  This position must support non-US time zones and will also involve at least 40% travel to roll-out country offices. 

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. 

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the
Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

 As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

Covid-19 Vaccine Policy for US-Based Employees

Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.

This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.