Finance Manager - Goma, DRC

Finance & Compliance Goma, Congo, Democratic Republic Of (Was Zaire)


About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

About Mercy Corps in the DRC (French)

Mercy Corps est une organisation non-gouvernementale internationale d’aide humanitaire et de développement. Elle est opérationnelle en République Démocratique du Congo (RDC) depuis août 2007 avec un effectif actuel de plus de 450 employés nationaux et expatriés.
Le bureau national de Mercy Corps se situe à Goma avec des sous-bureaux/bases à Kitshanga, Kiwanja, Rutshuru, Beni et Butembo (Province du Nord-Kivu) ; à Bukavu, Kavumu et Katana (Province du Sud-Kivu).
Les activités clés de Mercy Corps en RDC se concentrent sur l’approvisionnement en eau, assainissement et les services d’hygiène (WASH) dans les zones de déplacement internes. Mais également sur des infrastructures WASH à grande échelle et le développement de l’offre de services dans les centres urbains. Mercy Corps met également en place des programmes de sécurité alimentaire, d’appui à la bonne gouvernance, et de relance économique avec une tendance croissante vers des programmes de transition et de développement intégré.
Actuellement, Mercy Corps développe des programmes de prévention a la propagation de la maladie a virus d’Ebola qui sévit depuis le 1er août 2018 dans les provinces du Nord-Kivu et de l'Ituri.

General Position Summary

Working under the Finance Director based in Goma, the Finance Manager will support the reporting of financial information and ensure that the Country Office complies with Mercy Corps policies, procedures and donors’ grants and contracts requirements. In addition, the incumbent of this position will support the Finance Director in the overall management of the country-wide accounting, capacity building of the national team members and partners, in support of the country finance strategy, and will play a coordinating role with the different departments and functions within the country office.

Essential Job Responsibilities
Program Development & Reporting
  • Take part in the development of new programs as assigned by the Finance Director; lead the budgeting process and ensure budget proposals are in-line with Mercy Corps’ minimum requirements and donors’ regulations.
  • prepare and update monthly grant spending reports (Budget vs. Actuals, BvAs) of assigned programs, including administrative/operational projections; work with program managers to ensure program projections are updated; together with the relevant program managers and staff members, review BvAs and projections, to ensure program implementation is on time, target and budget
  • Lead the consolidation of the monthly cash-flow projections of the assigned programs in coordination with the accounting manager
  • Consolidate and prepare financial reports including budget projections of assigned programs
Finance and Compliance Management
  • Perform financial review of purchase requests, purchase orders, and payment requests to ensure compliance with MC policies and procedures and donors’ requirements.
  • Perform timely and accurate financial review of the monthly payroll and coordinate with HR/Admin to improve the process as needed.
  • Perform compliance reviews of in-country processes including procurement, logistics, stock management, HR & Admin, and coordinate with the relevant departments to correct and improve as needed.
  • Technical (not managerial) supervision of sub-office finance staff with frequent travels to relevant sub-offices.
  • Provide advice, training, and consultation on compliance with MC policies and procedures as well as donor compliance requirements.
  • Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donors’ and Mercy Corps’ policies and procedures.
  • Maintain grant files up to date in accordance with Mercy Corps’ minimum program requirements
  • Focal point during internal and external audits; manage and organize the finance department so the financial information is readily available to auditors. 
  • With support to and coordination with the finance officers and managers, lead the process of the month-end closing including but not limited to:
  • Ensuring transactions for the month are posted in the accounting system on a regular basis and are reviewed for any necessary corrections;
  • Prepare/review relevant/required monthly accrual entries;
  • Work with HQ on tracking intercompany/interagency transactions;
  • Prepare/review necessary reclassification entries and other accounts’ adjustments when necessary;
  • Support de Finance Director in running month-close allocations in the accounting system;
  • Support the Finance Director and senior finance officers in month-end and year-end HQ required reports, quarterly balance sheet reconciliation reports, fiscal year-end reports, statutory deductions’ reports and other taxable benefits reports.
Management of  Sub-grants & Donor Compliance
  • Maintain a filing system for sub-grants and related documents as required by policies and regulations of Mercy Corps.
  • Lead the pre-award assessment process as well as the contracting and closeout processes; ensure that all steps are properly documents in accordance with Mercy Corps’ minimum program requirements
  • process subgrantee payments and reconcile subgrant financial reports with the accounts.
  • Review subgrantee financial reports, manage and assist in subgrantee site audits and follow up on subgrant compliance issues. Ensure subgrantee information is entered and updated in the accounting system on a regular basis.
  • Maintain an auditable performance monitoring system for subgrantees
Team Management
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
  • Supervise, hire and orient new team members as necessary.
  • Provide team members with information, tools and other resources to improve performance and reach objectives.
  • Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes. 
Strategy & Vision
  • Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
  • Ensure compliance with security procedures and policies as determined by country
Organizational Learning 
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility

None in Goma. Technical supervision of +/- 4 sub-office finance staff.

Reports Directly To: Finance Director
Works Directly With: All MC DRC team members including: Department Directors/Managers, Program Directors/Program Managers, Heads of Field Offices, and headquarters team members at MC Europe and MC Portland, as appropriate. 

Minimum Qualification & Transferable Skills
  • 2- 5 years of finance experience, including budgeting and grant management;
  • At least one to two years of finance experience, preferably with international NGOs
  • A university degree in finance, accounting or a related business management field is required;
  • Strong background in compliance, donor regulations (USAID, UN agencies, DFID and EU Embassies), and coordination with operations and program departments;
  • Good understanding of accounting and experience in managing journal entries, payroll, and balance sheet accounts;
  • Experience in financial analysis and reporting within non-profit organizations;
  • Experience in leading internal and external audit is an asset;
  • Experience in supervising, training and capacity building of staff;
  • Ability to lead a team and manage by example;
  • Advanced computer skills in MS Office programs is required, particularly Excel (will be tested during the interview process);
  • Fluent written and oral communication in both French and English is required (will be tested during the interview process).
Success Factors

The ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task and meet is necessary. A high professional standard of finance ethics as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential. The ability to take financial data and present it in meaningful financial reports is essential. The Finance Manager must be willing to travel to Mercy Corps field offices and project sites

Living Conditions / Environmental Conditions

The position is based in Goma, DRC and it requires travels to various locations within Eastern DRC, mostly Beni and Butembo areas (northern North-Kivu).
The position is unaccompanied and will be based in Goma, DRC. While conditions in the country are improving, there are still pockets of violence and insecurity and petty crime is present. Mercy Corps' offices experience variable levels of insecurity, with the situation closely monitored by UN peacekeepers. Years of conflict and corruption have badly damaged the country's infrastructure. Air travel is necessary to get from one end of the country to the other. Mobile phones and cellular service are widely available. Internet is however limited, but available in all Mercy Corps’ offices. Travel to field sites will be required where living conditions are clean and secure, but basic. There are a number of health services available with evacuation options for serious illnesses. There is reasonable access to most consumer goods, although they can be expensive and prices may fluctuate unexpectedly.
This position is entitled to staff housing (shared housing) in Goma and is eligible for R&R per the DRC R&R policy. This position is not eligible for hardship pay.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, code of conduct and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world's most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.