STA/Temporary - Finance Manager - Jordan

Finance & Compliance Amman, Jordan


About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In  disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into  action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program/ Department Summary

Mercy Corps has been present in Jordan since 2002, focusing its interventions on social stability including infrastructure projects, water and energy, economic development and employment and children and Youth empowerment. With funding from USAID, DFID, GAC (former DFATD), ECHO, EC, UNICEF, and others Mercy Corps has been able to work together with over 200 communities in Jordan to respond to priority needs. Mercy Corps has grown significantly in 2012 in response to the Syrian refugee crisis and expects continued growth in 2017.

General Position Summary

Working in the Finance Department under the direction of the Finance Director, the Finance Manager will have primary responsibility for overseeing the accounting operations of Mercy Corps Jordan. The Finance Manager will ensure the accuracy and completeness of Mercy Corps accounting records and will primarily assist in managing the monthly accounting cycle for the program and maintain proper filing and tracking systems. S/he will also be responsible for overseeing, ensuring and facilitating the compliance of programs with donor regulations and for all aspects of financial management of the program, including financial transactions review, payments and banking, budgeting, financial reporting, grant financial management and compliance with Mercy Corps internal policies and procedures as well as donor regulations. The Finance Manager, in support of the Program Department, provides timely reports and assistance to the Program team to ensure that financial resources are used efficiently and effectively.

Essential Job Responsibilities


        Oversee month-end accounting close process, ensuring accuracy and completeness of the ledgers and all supporting documentation in all country offices (coding, approval, uploading…).

        Ensure proper calculation and on-time payments of payroll, benefits and taxes

        Provide financial review for procurement and payment documents

        Approve and post transactions in the accounting system (Payment, payroll, reconciliation…)

        Oversee bank account management: bank accounts opening and maintenance, authorized signatures, cash balance.

        Maintain banking relations and plan and monitor country cash flow requirements to ensure the smooth implementation of Mercy Corps programs.

        Provide monthly management reports to the Program Managers, including expenditures by cost center/project and other financial information, in a timely and accurate manner.

        Prepare and review budget for new projects or amendments in close coordination with the Program Managers, Director of Programs and Finance Directors.

Team Management

        Develop the capacity of the team, deepen understanding of their roles and assist with career development.

        Assist team members with information, tools and resources to improve performance & reach objectives.

        Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.

        Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

        Hire, orient and lead team members as necessary.

        Influence and Representation:

        Interface with the donor representatives to convey information about programs as appropriate.

        Participate in sharing best practices with NGOs and governmental agencies.

        Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances.

        Maintain high ethical standards and treat people with respect and dignity.

        Demonstrate an awareness of his/her own strengths and development needs.

Strategy and Vision

        Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.

        Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to country-wide strategy development.


        Ensure compliance with security procedures and policies as determined by country leadership.

        Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves





Direct: Accounting Manager, Indirect: Finance Coordinator, Finance Officer and Finance Assistants



  WORKS DIRECTLY WITH: HQ Regional Finance Officer (with authority for technical financial matters); members of Operations and HR, Subgrants Compliance and Capacity Building team, Program and Project Managers, TSU team members, and others




BA/S or equivalent in accounting or finance required.

9 years of progressive financial management experience, including supervisory experience required

9 years of experience with US, EU donors in grants management, financial management and reporting, audit process, and rules and regulations required.

Demonstrated experience and skill with budget preparation and analysis, financial reporting preparation and presentation and the proven ability to translate technical financial data into informative reports. 

Strong accounting skills and experience, including management of the general ledger, journal entries, payroll, payables, and balance sheet.

Experience managing sub-grants to international and local agencies under USAID, EC and other donor funded programs is required.

Ability to work in a collaborative spirit with other departments, in particular Procurement and Programs, to effectively implement projects while staying compliant with donor and Mercy Corps  regulations.

Advanced computer skills in MS Office programs, particularly Excel.

Effective verbal and written communication, multi-tasking, organizational and prioritization skills. Excellent oral and written English skills required.

Previous experience in insecure environments. 

Success Factors

The successful candidate will have deep commitment to humanitarian principles and values and the willingness to learn new skills and methodologies while driving an innovative and impactful program strategy. They will have the ability to work under pressure, independently and with limited supervision and demonstrate creative problem-solving skills. The candidate will have highly developed interpersonal communication skills and demonstrate decision- making and leadership skills and  excellent time management capacities.


Living Conditions/Environmental Conditions

The position is based in Amman, Jordan .The country is currently  going through an important economic crisis that has some effect on the living conditions, access to  basic services and infrastructure.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. 

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal  employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work,  whether team members, community members, program participants or others, are treated with  respect and dignity. We are committed to the core principles regarding prevention of sexual  exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation,  abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive  work environment, team members are expected to conduct themselves in a professional manner,  respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values  at all times. Team members are required to complete mandatory Code of Conduct elearning courses  upon hire and on an annual basis.