Temporary - Reporting Officer - Palestine

Programs Jerusalem, Jerusalem


About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program

Mercy Corps, in partnership with the International Youth Foundation (IYF) and national organizations: the Palestinian Charity for Youth Economic Empowerment (CYEE), Save Youth Future Society (SYF), Youth Development Resources Center (YDRC) Hebron, YDRC Jericho, and YDRC Jabal Al-Nar, Al-Nayzak Organization for Supportive Education and Scientific Innovation, and Lutheran World Federation (LWF) – is implementing the USAID West Bank/Gaza-funded Positive Youth Engagement (PYE) Activity (Agreement No. 72029421CA00004) from September 24, 2021 to September 23, 2026. Through this cooperative agreement, PYE aims to provide 50,000 vulnerable youth with a transformational learning journey that includes a package of life-skills training activities, ways to design innovative youth-led and community-based initiatives, and unique interventions to advance youth education and work opportunities that will position youth positively within their communities, families, and among their peers.

The Position

The Reporting Officer will support PYE in developing the Activity’s communications and reporting deliverables working closely with the technical team and under the supervision of the PYE Chief of Party (CoP).

Essential Responsibilities


  • Read background documentation including the PYE quarterly reports, work plans, Performance Management Plan (PMP), related qualitative data, lessons learned, challenges, and observations.
  • Participate in technical discussions to develop a clear understanding of PYE mandate and implementation approach.
  • Lead the writing of the bi-weekly, monthly, quarterly and annual reports, documents and updates on the PYE activities, challenges, and results.
  • Support the team in developing of a rich content library including but not limited to factsheets, videos, most significant change stories, statistics, infographics, images, and other materials for use in both online and offline.
  • Provide additional support in developing ad-hoc reports as required.
  • Support the team in managing the sub-award reporting requirements for partners and ensure full compliance with sub-award /grant reporting requirements.
  • Collaborate with PYE MEL team to ensure reporting is in line with PMP.
  • Ensure full compliance with USAID regulations and guidelines. 

  • Finalize bi-weekly, monthly and 2 quarterly reports and other ad-doc reports as required.
  • Finalize the development of at least 5 fact sheets and infographics, 20 most significant change stories, and other materials as required.
  • Review partners’ reports and provide feedback as required.
  • Support in developing lessons learned and best practice documents as required
Supervisory Responsibility


Reports Directly To:

Works Directly With: Partnership Senior Manager PYE, Reporting and Communications Officer
Monitoring, Evaluation and Learning Advisor

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. 

Minimum Qualifications & Transferable Skills
  • 5+ of experience in relevant technical field (required)
  • Positive Youth Development (PYD) Framework experience
  • Demonstrated experience with writing technical documents
  • Familiarity with USAID reporting requirements and USAID Youth technical approaches
  • Full professional proficiency in spoken and written English language
Living Conditions / Environmental Conditions

The position is based in Ramallah, West Bank and it requires up to 10% travel to support country programs.  Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. 

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.