Executive Assistant to the CEO

Executive Washington, District of Columbia



About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

General Position Summary

The Executive Assistant will focus on providing high-level executive and administrative support to the CEO, including executive staffing, travel assistance, scheduling support and project management. The Executive will have the ability to build and maintain strong working relationships with colleagues, peer groups, and senior leadership. They will be able to quickly and effectively summarize complex information into clear, concise writing. The Executive Assistant will have a clear understanding of Mercy Corps’ mission and collaborative style of operation with the ability to work simultaneously on multiple tasks in a fast-paced environment. The Executive Assistant will be Flexible and have the ability to adapt to changing conditions and requirements.

Essential Responsibilities

        Provide primary administrative and executive support for the CEO, including coordination and maintenance of her appointment and complex travel schedule, expense reports, visa applications, itineraries, etc.

        Equip CEO for external engagements, including support for and compilation of briefing materials, powerpoint presentations, as needed.

        Liaise with the HQ and global teams to provide information and follow-up on key inter-team meetings.

        Provide planning and logistical support for key meetings, conferences and training events, including arrangement and preparation of venue, collection and dissemination of necessary documents, logistical support for participants and communication and required follow-up with all parties involved.

        Maintain trackers, calendars and internal web content for the office of the CEO.

        Support as required for Board of Director meetings occasional assistance to travel manager, miscellaneous administrative support.

        Provide proofreading, editing and formatting support for department documents.

        Support and project management projects for the executive office.

        Liaise with internal and external stakeholders in implementing new projects and initiatives

        Support internal and external CEO and Executive communications.


Reports Directly To: Chief of Staff

Works Directly With: CEO, Board Liaison, Executive Team

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Experience & Transferable Skills

        BA in a relevant field required - or equivalent years of professional experience

        A minimum of 4+ years of professional experience in a fast-paced environment.

        Excellent interpersonal, verbal, research, and written communication skills.

        Strong writing and editing skills, significant expertise editing other people’s writing.

        Strong analytical skills and the ability to effectively gather and summarize large amounts of information from various sources.

        Prior experience with executive staffing, including executive meeting preparation, schedule management and travel arrangements strongly desired.

        Excellent computer skills required, including familiarity with MS Word, Excel, PowerPoint and Google tools.

        Ability to take initiative and complete work or solve problems with minimal guidance.

        Sensitivity, skill and experience with public relations and correspondence to a wide variety of public constituents including media, donors, U.S. Government officials and international delegates as necessary.

        Demonstrated ability to work well under pressure and cooperatively with team members.

        The ability to take direction as well as work independently.

        Experience maintaining a high level of confidentiality on sensitive matters.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development


The position is based in Washington DC and may require limited travel to other HQ offices or internationally where living conditions may be exceptionally rugged or be in volatile environments where security protocols will need to be followed.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.