Country Director – Uganda, Mercy Corps
Description
About Mercy Corps
MC Uganda Programs Summary
General Position Summary
Essential Responsibilities
- Communicate a clear and compelling vision of present and future program goals and strategies to team members and external stakeholders that translates into concrete programs and work plans.
- Set direction by prioritizing and organizing actions & resources to achieve objectives and maximize impact.
- Lead the annual country planning process and provide strategic updates on notable achievements.
- Work collaboratively with headquarters and regional technical support teams to access technical and operational support for program design and implementation.
- Recognize opportunities for innovative action and create an environment where entrepreneurial thinking and alternative viewpoints are welcome. Remain current with key Mercy Corps’ key approaches, including resilience in fragile contexts, market systems development, cash-based programming, youth employment, systems thinking, etc.
- Recruit and lead an efficient, capable and high-performing team, with a particular emphasis on developing and promoting national talent.
- Develop the capacity of the team, deepen understanding of their roles and assist with career development.
- Assist team members with information, tools and resources to improve performance and reach objectives.
- Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one-on-ones and performance reviews.
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
- Apply Mercy Corps’ M&E principles and framework to programs and ensure the country’s overall strategy includes effective, timely reporting systems for all donors.
- Ensure effective, transparent use of resources in compliance with Mercy Corps and donor policies/procedures.
- Oversee budget management of sub-grantees/sub-contractors, if applicable.
- Build and maintain operational systems that ensure proper administrative support for programs, as well as segregation of duties between finance and operations.
- Fulfill Mercy Corps’ Program Management Minimum Standards (PM@MC) based on the organization-wide guide.
- Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards, including efficient CARM and safeguarding mechanisms across all programs.
- Support country teams to improve data collection, management, and use to build a culture of adaptive management, high-quality program performance, and learning.
- Coordinate overall country budget; manage budget within approved spending levels and establish an annual cash flow plan to ensure a steady and adequate supply of funds for program activities.
- Build and maintain operational structures that ensure proper segregation of duties between finance, administration and logistics and fully support field programs.
- Build and maintain an environment of collaboration among program, finance, operations and human resource team members resulting in optimal support for program activities.
- Ensure program implementation is on time, on target and on budget, using effective M&E systems to reach desired impacts.
- Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
- Ensure compliance with donor and Mercy Corps regulations related to programming.
- Work with auditors to facilitate their work and then work with the country team to make changes based on their findings and recommendations.
- Maintain productive relationships with internal and external stakeholders, such as peer organizations, private partners, national and local governments, local NGOs, etc.
- Participate in coordination groups in country and contribute to shaping the donor’s views on development priorities.
- Develop innovative funding proposals that further Mercy Corps’ strategic objectives within the country.
- Represent Mercy Corps programs with national and international media and participate in community activities as appropriate.
- Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
- Maintain high ethical standards and treat people with respect and dignity.
- Liaise with the Director of Global Security, Deputy Regional Director, and Africa Security Advisor on crucial events, high-risk periods, and incident reporting and security policy changes.
- Manage security and safety of the entire country team and Mercy Corps assets according to best practices, MC operating standards and field realities.
- Ensure the safety and security of staff members through regular review and adaptation of security protocols and procedures including the country security plan.
Supervisory Responsibility
Accountability
Minimum Qualification & Transferable Skills
- BA/S or equivalent in relevant field required; MA/S preferred.
- 7-10 years of field experience in international relief and development programs, including demonstrable success in managing (large, complex, transitional) development programs.
- 5 years of senior-level leadership, capacity building and field management experience.
- Demonstrated success managing and bringing together a multi-cultural team with team members in multiple offices.
- Successful and proven negotiation, communication and organization skills.
- Demonstrated experience developing a compelling strategic vision and success in securing funding for country programs.
- Demonstrated success working effectively and respectfully with host country government, private sector, INGO, NGO partners and other stakeholders in complex environments.
- Proven skills in financial and grants management; prior experience with USAID, DFID, EC and other donors.
- Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
- Excellent oral and written English skills required.
- Ability to work effectively with an ethnically diverse team in a sensitive environment.
- Previous work experience in countries where travel to insecure areas is required and management of programs in insecure locations.
- Experience working on emergency and disaster response as appropriate.
Success Factors
Living Conditions / Environmental Conditions
Ongoing Learning
Diversity, Equity & Inclusion
Equal Employment Opportunity
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.