Senior Project Manager, Global Programs - US remote
Description
Risk Level 1: Likely to have no contact with participants or sensitive data
- Partner with regional and country teams to support the development and execution of localized rebrand rollout plans that align with global standards.
- Collaborate with the Rebrand PMO and Senior Director of Operations Management to ensure strategic alignment across regions and countries.
- Identify training and capacity-building needs for country teams on brand guidelines; coordinate delivery of training resources and sessions.
- Serve as the primary liaison between country/regional teams and the Rebrand PMO, ensuring clear communication and timely updates.
- Manage project timelines, deliverables, and dependencies across multiple regions; monitor progress and escalate risks as needed.
- Maintain accurate documentation of plans, milestones, and decisions using Mercy Corps’ project management tools (e.g., Wrike).
- Coordinate knowledge-sharing and best practices across regions to promote consistency and efficiency.
- Build strong relationships with regional and country leadership to foster buy-in and smooth adoption of the new brand.
- Facilitate regular coordination calls and working groups to ensure alignment and resolve challenges.
- Establish clear reporting mechanisms to provide regular updates on progress to the Rebrand PMO, the Senior Director, Operations Manager, and Regional VPs and relevant Deputy Regional Directors.
- Support change management efforts by communicating key messages and addressing concerns throughout the rollout process.
- Contribute to after-action reviews and lessons learned to inform future global initiatives.
- Actively integrate safeguarding principles and Mercy Corps values into all aspects of work.
- Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
- Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
- Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
- BA/S or equivalent in a related field.
- 5+ years of experience in project management; certification in project management preferred.
- Proven track record managing large-scale, multi-stakeholder projects in global or multi-disciplinary settings.
- Experience in change management and stakeholder engagement across diverse cultural contexts.
- Strong organizational skills with the ability to manage multiple workstreams and competing priorities.
- Highly effective verbal and written communication skills, including the ability to communicate complex information clearly.
- Familiarity with project management platforms (Wrike or similar) and Microsoft 365 suite.
- Experience working in international relief and development or global nonprofit environments preferred.
- Ability to develop strategic project plans that align with organizational goals.
- Demonstrated ability to work with senior and executive-level leadership.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Team Engagement and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment. Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated.
We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.