STA - Subgrant Compliance & Capacity Building Coordinator - Jordan

Finance & Compliance Amman, Jordan


About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.   

Program / Department Summary 

Mercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the private sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians and displaced populations in the country. Working throughout the country, Mercy Corps is driven by the mission to contribute to the emergence of a peaceful, resilient and prosperous Jordan which is inclusive of youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the goodness of communities and institutions around them, and are on a sustainable path toward economic self-reliance. Our strategic directions focus on promoting strong communities and governance, peace and social cohesion and environmentally sustainable and inclusive economic growth.   
The Informal Livelihoods Advancement Activity (Iqlaa) is a five-year USAID-funded program that aims to support Jordan's micro and small enterprises (MSEs) to grow, transform, and become resilient to future shocks. Mercy Corps leads on the implementation of Iqlaa and weaves together technical expertise from a robust set of national, regional, and international partners including Andersen for Legal and Tax Consultancy (Andersen), Dalberg Design (Dalberg), Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan (Migrate), Q-Perspective, and the American Chamber of Commerce in Jordan (AmCham).   

General Position Summary 

Mercy Corps is seeking a Sub-Grant Compliance & Capacity Building Coordinator to support the Informal Livelihoods Advancement Activity (Iqlaa), a complex program. The Sub-Grant Compliance & Capacity Building Coordinator will support hiring, training, coaching and providing regular feedback to sub-grant staff. S/he will contribute to the Sub-Grant Department staffing structure, play an active role in interviewing, and make any necessary adjustments to ensure functional roles and designated responsibilities are clearly demarcated. Working in the Finance Department under the direction of the Finance Director and Deputy Chief of Party for Operations, the Sub-Grant Compliance & Capacity Building Coordinator will have primary responsibility for overseeing all sub-granting related to the Iqlaa program. The Sub-Grant Compliance & Capacity Building Coordinator will ensure the accuracy and completeness of all granting mechanisms, provide ongoing capacity development, and will support to build, manage and maintain robust grant systems that capitalize on efficiencies and streamline the process. The Sub-Grant & Compliance Coordinator will work closely with the sub-grants team to monitor sub grants and sub grantees and ensure compliance with the terms and conditions of the sub grant agreement. S/he is also responsible for ensuring systems are in place for maintaining all sub grant financial files.    
It is envisioned that dedicated support will be required for a period of 2 to 3 months while additional staff are recruited and onboarded.   

Essential Job Responsibilities

  • Conduct and review sub grantee pre-award assessments and recommend modifications to the sub grant agreement and/or monitoring plan to lessen financial and compliance risks.   
  • Prepare draft sub grant agreements and budgets.   
  • Following up and recommend special award conditions to be completed by grantees in order to establish or strengthen financial management and accounting systems in order to more effectively manage and report on funds, goods and services provided under sub awards.   
  • Review and direct the sub grant compliance assistants/officers in reviewing the sub-grantee financial reporting package, amounts, calculations and supporting documents, ensuring compliance with supporting documentation matrix and ensuring all transactions are eligible and well documented.    
  • Provide detailed feedback and guidance to Sub grantee finance focal points to make corrections and/or provide additional written information as needed to close financial reports   
  • Responsible for tracking the partners’ /CBOs submission of financial reports and payments to ensure timely transfer of resources, avoid delays in implementation after review the subgiants Request for Payment, and reconciled with general ledger.   
  • Following up on all sub grant compliance issues, audits, and document resolutions.   
  • Maintain sub grant tracking as well as financial files in accordance with the Field Finance Manual.   
  • Conduct partner/CBOs site monitoring visits as per monitoring plan and provide report to Sub grant & Compliance Manager and monitor the sub grant compliance assistants/officers visits as per monitoring plan.    
  • Take the lead on the sub grant closeouts ensuring that all requirements of the sub grant agreement have been met and that sub grant funds have been properly settled.   
  • Record reviewed reports in Navigator System.    
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.   
  • Any other duties as assigned.  
  • Work closely with partners/CBOs to identify capacity development priorities in financial management, reporting, etc.    
  • Conduct finance and compliance training for local partners/CBOs, including orientation for new hires, making visits to partners’/CBOs offices, providing necessary resources or materials, etc.   
  • Provide guidance to grantees in how to meet special award conditions, including providing templates for procurement, accounting, HR and financial management as relevant.  Meet with grantees to explain the best practices in these procedures and support their customization of these policies.   
  • Responsible for financial management capacity support to partners/CBOs through on-going support, coaching, and mentoring throughout sub-grant lifecycle and in line with agreed-upon capacity development plans.   
  • Collaborate closely with program staff to ensure capacity development support to partners/CBOs is tailored, targeted and responsive to their organizational needs and priorities.   
  • Creatively problem solve with partners/CBOs to develop protocols and procedures that are both compliant and contextually appropriate.   
  • Work with partners/CBOs to develop their financial policies/procedures as required.   
  • Follows up on financial capacity development plan effectiveness and participates in lessons learned sessions to create actionable items for future improvement for both the Project and its partners/CBOs.    
  • Communicate company goals, safety practices, and deadlines to team.    
  • Motivates team members and assesses performance.    
  • Provide support to management, including hiring and training, and keeps management updated on team performance.   
  • Develop clear communication with team members effectively conduct day to day miscellaneous activities.   
  • Develop the capacity of the team, deepens understanding of their roles and assist with career development.   
  • Assist team members with information, tools and resources to improve performance & reach objectives.   
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.   
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.   
  • Hire, orient and lead team members as necessary.   


  • Ensure compliance with security procedures and policies as determined by country leadership.   
  • Proactively ensure that team members operate in a secure environment and are aware of policies.   

Supervisory Responsibility

The Sub-Grant Compliance & Capacity Building Coordinator is responsible for managing and leading the Sub-Grant and Compliance team of Assistants, Officers and Senior Officers


Reports Directly To: Finance and Compliance Director   
Works Directly With: DCOP for Finance & Operations, Sub-Grant Manager, Sr Finance Manager, Complex Program CoP, other team members and existing country office Finance Team (Finance Coordinator, Finance Officer and Finance Assistants)   

Accountability to Participants and Stakeholders  

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.   

Minimum Qualification & Transferable Skills 

  • Five or more years of finance experience, including budgeting and grant management or auditing   
  • A university degree in finance, accounting or a related business field is required.     
  • Three years’ experience in the Finance Department of an non-governmental organization   
  • Good understanding of major international donor rules and non-profit accounting   
  • Prior experience with computerized general ledger software   
  • Advanced computer skills in MS Office programs, particularly Excel and Access.     
  • Strong analytical skills coupled with a solid understanding of financial and procurement systems; Prior auditing experience is considered a plus   
  • Excellent oral and written English skills   
  • Experience in USAID regulation is a required.   
  • Demonstrated experience and skill with budget preparation and analysis, financial reporting  preparation and presentation and the proven ability to translate technical financial data into informative reports.    
  • Experience managing sub-grants to international and local agencies under USAID donor funded programs is required.   
  • Ability to work in a collaborative spirit with other departments, in particular Programs, to effectively implement projects while staying compliant with donor and Mercy Corps regulations.   
  • Advanced computer skills in MS Office programs, particularly Excel.   
  • Effective verbal and written communication, multi-tasking, organizational and prioritization skills   
  • Excellent oral and written English skills required.   
  • Proficiency in Arabic is a plus    

Success Factors

The ideal candidate will have a strong curiosity for unpacking complex challenges and suggesting new and innovative solutions. He/She will be an excellent communicator, multi-tasker, and able to work in ambiguous situations. He/She will be a tolerant and flexible individual able to work in difficult and oftentimes stressful cultural, political, security and social environment. The successful candidate will be focused on team-building and capacity-building; be a strategic thinker, have strong skills in sub-granting and, above all, maintain a great sense of humor.    

Living Conditions / Environmental Conditions 

This position is based in Amman, Jordan, which is an accompanied post. Jordan is a middle-income country with excellent education, medical, and other facilities in the capital Amman. Jordan is a very safe country with excellent communications, transportation, and housing infrastructure. Although neighboring countries continue to experience political unrest, Jordan has been a stable monarchy for over 30 years and the destination preference for many people from the Middle East to relax or gain access to available services. In recent years, events unfolding in Syria and Iraq have increased local concerns over the continued stability of Jordan but to date there have been no incidents.   
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/STA to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.   
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.  Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.   

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development   

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.    
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.   

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.    
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.   

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.