Meltwater Careers

Description

Meltwater is a global leader in media intelligence and social listening, helping organizations make informed decisions through data-driven insights. Our HITL team plays a critical role in maintaining the quality and accuracy of the data that powers our AI platform, working hand-in-hand with machine learning systems to deliver world-class media intelligence. We are seeking a detail-oriented and analytical Senior Media Analyst to join our Human-in-the-Loop (HITL) team at Meltwater. This role involves conducting in-depth research on journalists, verifying and updating media-related data, annotating and analyzing articles, and ensuring the accuracy and completeness of information in our database. The ideal candidate will also have experience in company research, content strategy, and quality assurance, with the ability to independently own workflows and guide junior analysts. The ideal candidate will have a strong command of language, keen attention to detail, and the ability to interpret and categorize complex content effectively.

What You'll Do

• Research and validate journalist data, including affiliations, contact details, beats, and recent published work, ensuring accuracy by cross-referencing multiple sources.
• Monitor media sources, news platforms, and social media to track journalist movements, updates, and industry trends.
• Maintain, enrich, and update journalist profiles and company records in the database with verified, up-to-date information.
• Read, interpret, and annotate online business news articles independently, applying appropriate tags, classifications, and metadata with high accuracy.
• Evaluate the accuracy of data in news articles, assess publisher credibility, and implement best practices in primary research methodologies.
• Conduct in-depth market and company research to collect and consolidate firmographic data including CEO identification, revenue, employee count, founding date, and ownership structure.
• Validate and categorise business events such as funding rounds, acquisitions, leadership changes, and product launches.
  Write and prepare company and event descriptions and contribute to user-facing content and alerts.
• Identify and correct errors or inconsistencies across journalist, content, and company datasets and contribute to improving annotation frameworks and research methodologies.
• Handle and resolve product support tickets related to entitlement and privacy requests, ensuring timely and accurate resolution in line with internal policies.

What You'll Bring

• Bachelor's degree in English, Communications, Journalism, Business, or a related field.
• 2 to 4 years of experience in media research, journalism, data analysis, or content operations.
• Familiarity with media industry trends and journalist networks.
• Proficiency in using search engines, media databases, and social platforms for research.
• Prior experience in media research, journalism, or data analysis is a plus.
• Experience with annotation tools and content management systems is an advantage.
• Excellent knowledge of MS Office (Word, Excel, PowerPoint).
• Ability to interpret large amounts of data and multitask effectively.
• Strong communication, presentation skills, and collaboration abilities.
• Strong analytical and critical thinking with keen attention to detail.
• Ability to work efficiently in a fast-paced, data-driven environment.
• Exposure to HITL workflows and annotation processes is preferred. 

What We Offer

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you.
• Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

About Meltwater

At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

 We are Meltwater. Inspired by innovation, powered by people.

 Where You'll Work:  Coimbatore

Equal Opportunity Employer

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws