Technology and R&D Iselin, New Jersey

Position at Medidata Solutions

Medidata: Conquering Diseases Together

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at

Your Mission:

This role will successfully partner with Sales, Services, Finance, Marketing and Legal organizations to align business needs related to growth and stability to technical strategies supporting continuous improvement. You possess a deep understanding of the Salesforce platform and best of breed applications related to the Quote to Cash lifecycle. The right candidate has the ability to develop compelling architectural design solutions across a highly integrated environment.  Will have the ability to translate business requirements into technical deliverables, working closely with the development team from inception to completion. The ability to communicate emerging business trends and technology as it relates to supported business areas is critical. 

Key Responsibilities:

  • Leverage people, process and technology to establish a solution strategy that aligns to the business strategy, engages stakeholders and supports the development of a “World Class” sales, service, legal, finance and marketing organization

  • Working with multiple stakeholders, identify the most important client business challenges, conduct analysis, and present strategic solutions that align to the corporate sales, service and marketing strategies

  • Lead senior business stakeholders through transformative activities, beginning with discovery through the delivery of business value, designed at streamlining business processes to achieve optimal performance

  • Collaborate with sales during discovery stages of new initiatives to research and understand client business challenges and drive towards value added solutions

  • Perform business process modeling, User experience (customer and employee) modeling and technical architecture diagramming

  • Build a clear requirements development strategy for each engagement across the full Salesforce ecosystem

  • Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations

  • Proven experience designing and managing complex Salesforce sandbox environments

  • Provide input and accountability throughout the release process from development, business reviews and implementation.

Your Competencies:

  • Strong understanding of Salesforce’s capabilities and limitations and can clearly communicate those to internal stakeholders

  • Ability to contribute to the development of delivery tools and resources, thought leadership, and offerings through personal experience and perspective

  • Hands on experience in several mid to large size, global implementations using in some of the following areas with technical solutioning capabilities around:

    • System Implementation & Adoption

    • Sales Cloud

    • Service Cloud

    • Marketing Cloud

    • Communities and Mobile

    • platform development

    •’s Apex programming language

    • Integration architecture and data flow

    • Cloud based architecture and application solution strategies

  • Experience in the identification and inventory of process pain points and gaps in best practices.

  • Skill in rapid analysis and decomposition of complex business information into technical process components

  • Expertise in building and presenting various project deliverables including: Process Flow Diagrams, Entity Relationship Diagrams, Basic Integration Topography Diagrams, Executive Design Summaries

  • Can interpret technical and business strategy roadmaps and apply a detailed technical solution.

  • Comfortable building and demonstrating prototypes in Salesforce

  • Strong presenter to C Suite level audiences as well as technical teams

  • Strength in driving user acceptance test planning and execution

  • Effectively working across a matrix organization leveraging multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)

Your Education & Experience:

  • B.S./B.A. degree or an equivalent combination of relevant work experience and education

  • Completed at least 5-10 full-lifecycle, enterprise application implementations with project ownership. Implementations must have included a combination of the following experience:

    • Solution Architect consultancy working with mid to large sized organizations

    • Strong analytical and matrixed management skills with a thorough understanding of how to interpret customer business needs and translating those into technology and operational requirements

    • Several modalities of business and technical diagramming, journey mapping, user experience design

    • Progressive experience in project management, business analysis, and technology implementation in enterprise environments

    • Experience across SDLC

    • Proven ability to lead large, cross-functional workshops of 5 – 50 people (including executive level teams) for process analysis and architecture requirements gathering.

    • Experience implementing or administering project workstreams using strict or adaptive Agile methodology for delivery

  • Strong expertise in at least three of the following areas is required:

    • Program Governance, Change Enablement and Adoption

    • User Interface and User Experience Design

    • Service Cloud

    • Community Cloud

    • Salesforce CPQ + Sales Cloud

    • CLM solutions

    • Lightning Platform development

  • Proven relationship manager with experience growing and developing strong trusted-adviser relationship with customers

  • Confident and thoughtful personality with the ability to adapt styles to multiple types of clients

  • Professional and confident team player with a strong focus on customer success

  • Exceptional presentation, communication and problem resolution skills

  • Project management, problem solving and troubleshooting skills

  • At least one certification

  • Experience architecting enterprise integration systems and proven ability to create integration landscape diagrams and use cases a plus

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform. 

Medidata Solutions have powered over 17,000+ clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.