Director, Medidata Academy

Client Services Iselin, New Jersey New York, New York

Position at Medidata Solutions

Medidata: Conquering Diseases Together


Medidata is leading the digital transformation of life sciences with the world's most-used platform for clinical development, commercial and real-world data. Powered by artificial intelligence and delivered by #1 ranked industry experts, the Intelligent Platform for Life Sciences helps pharmaceutical, biotech, medical device companies and academic researchers accelerate value, minimize risk and optimize outcomes. Medidata serves more than 1,000 customers and partners worldwide and empowers more than 100,000 certified users every day to create hope for millions of patients. Discover the future of life sciences:  


We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia with over 2000 employees.

Your Mission:

The Director, Medidata Academy directs manages a team focuses on delivering Product Training, Certification Assessments, and Localization Services. The director will drive the overall strategy of the organization and ensure management and development for the entire team

  • Set and execute strategy for the Medidata Academy and associated functions
    • Learning Solution Content Development
    • Product Certification Strategy and Assessments
    • Localization Services
  • Use all available internal metrics to drive efficiency and uptake of outputs
  • Identifies and translates key market/customer needs into offerings and solutions
  • Creates and seeks approval on strategic plan
  • Manage cross-functional relationship with external training team
  • Makes program commitment
  • Manages partner/vendor relationships/deals
  • Identify and recruit talent to ensure effective mix of competencies within the team
  • Effectively on-board new hires in order to quickly maximize performance
  • Set and communicate team/individual objectives and key performance indicators to motivate individuals to achieve high performance
  • Allocate workload to fully utilize every employee’s skills and abilities
  • Implement development plans and coach individuals to reach their maximum potential
  • Provide ongoing constructive feedback on performance and address development needs in a timely manner
  • Recognize high performers to maintain motivation and retain key talent
  • Regularly communicate relevant company information and progress against business plan
  • Provide opportunities for team development and interaction

Your Competencies:

  • Inspires a purpose: Paints a compelling picture of the vision and strategy that motivates others into action
  • Articulates Strategy: Sees ahead to future possibilities and translates them into breakthrough strategies
  • Simplifies Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems\
  • Builds Relationships: Effectively builds formal and informal relationship networks inside and outside the organization
  • Fosters Collaboration: Builds partnerships and works collaboratively with others to meet shared objectives
  • Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Plans ahead: Plans and prioritizes work to meet commitments aligned with organizational goals
  • Scales for Growth: knows the most effective and efficient processes to get things done, with a focus on continuous improvement
  • Ensures accountability: Holds self and others accountable to meet commitments
  • Self aware: Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
  • Values differences: Recognizes the value that different perspectives and cultures bring to an organization
  • Strives to learn: actively seeks new ways to grow and be challenged using both formal and informal development channels
  • Coaches others: Develops people to meet both their career and the organization’s goals
  • Inspires work: Provides direction and delegation, removes obstacles to get work done
  • Builds teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Your Education & Experience:

  • University degree, preferably in business, marketing or related discipline
  • Master’s degree strongly preferred
  • 7+ years with BS, 5+ years with MS
  • Relevant experience with technology related training
  • eLearning training and design experience strongly preferred
  • Demonstrable experience of face-to-face working with clients
  • Strong written and verbal communication and presentation skills

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.