Medidata Advance/Implementation Consultant Development Program (2)

Client Services San Francisco, California


Position at Medidata Solutions

Medidata: Conquering Diseases Together


Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com.



Your Mission:

The main objective of our Professional Services’ teams is to implement and maintain the product(s) purchased by our client and prospective customers. Our PS teams consult with our clients on processes related to: the use of our products, implementation of the product(s), and enablement so that they can understand and use our products to their full potential. With this objective, our Professional Services employees have a variety of responsibilities including, relationship building with clients, advising, liaising with the Product team, mitigating escalation issues, liaising with Customer Success, managing expectations, timelines, and budgets, and being experts in our products and the services they provide.

Your Competencies:

The Associate Implementation Consultant (AIC) Development Program is a two year training and development program. During the first 6 months of training, new hires will get gain an in-depth understanding about Medidata, our clients, and our products.  Progress of the candidates will be heavily monitored with the expectation of significant growth through exposure to comprehensive training and mentorship throughout the program. Following the first milestone, the participant will then start their transition of applying those particular skills to work on given projects more independently.  The last 12 months, the participant will work in conjunction with regular FTE employees and will present and execute their large pillar project. After the two year program has concluded, candidates will then have the opportunity to transition into a full-time Associate Implementation Consultant within our Professional Services Organization.

 
Associate Implementation Consultants work with Project Managers and other functional departments during the implementation and configuration of Medidata’s software applications for clinical studies. Once trained, AIC’s assist in authoring specification documents and in configuring study design during the development of clinical studies using Medidata’s suite of products.

Know nothing about our industry? No problem. As long as you are passionate about helping to make the world a better place through innovative technology (and shine in a fast-paced environment that's rapidly growing), you’ll fit right in.

Your Education & Experience:

  • Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, Biological Sciences, Business Analytics, or technical or life sciences related field.
  • Proficient in Microsoft Office
  • Excellent interpersonal, verbal, and written communication
  • Ability to work independently and proactively, as well as collaborate as a member of a team
  • Strong time management and problem solving skills
  • Demonstrate ability to multi-task in a fast paced environment and prioritize activities to achieve results


Why you will enjoy working with us:

  • Great company culture: Recognised on the list for Best Workplaces 2020 from Great Place to Work; D&I Leadership Council; Countless Business Resource Groups; unforgettable (live and virtual!) summer and winter parties!
  • Wide ranging benefits include private health & dental care, gym subsidy, pension, Cycle to Work scheme
  • Hugely supportive with Mental Health and broader Wellbeing; you will have access to multiple tools and resources.  We have Mental Health First Aiders at all levels across the teams
  • Continuous professional development & training

Read more about our Culture and Offices around the world here: https://www.themuse.com/profiles/medidata

 

Check out a quick story about Fatima, who started with us after graduation and now works as an Implementation Consultant in California! 

The company places a high value on learning and trying new things. Medidata encourages employees to learn from their mistakes and failures at work. There is no culture of blame and no fear of failure. 

We are looking for candidates that want to move forward and live life with a growth mindset; always learning to benefit themselves and our teams - innovative thinkers who would rather ask for forgiveness than permission. 

We ask our candidates to share life and professional experiences that demonstrate our core principles; Integrity, Inventiveness, Tenacity, Partnership, Inclusiveness, Nimbleness, Caring, Humility, and these answers are our deciding factors to invite our candidates to join the Medidata team and strengthen our culture. 

Diversity is our Foundation!

Diversity & Belonging are embedded in our culture. To learn more visit https://www.medidata.com/en/diversity-and-inclusion 


Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

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