Instrument Consultant

Client Services London, United Kingdom Remote, United Kingdom


Position at Medidata Solutions

Medidata: Conquering Diseases Together

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com.

Your Mission: 

Responsible for the overall relationship management of Instrument partners and day to day instrument activities to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

  • Drive implementation of Instruments and Translations for eCOA projects

  • Provide eCOA specific guidance to clients and colleagues around Instrument services

  • Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and workshops

  • Management of one or more projects with a focus on delivery of the scope on time, within translation and instrument budgets and with a high quality outcome

  • Provide financial management activities for one or more project budgets and for inputting to Statements of Works and Change Orders relating to Instrument Services

  • Provide input to Professional Services Proposals and pre-sales activities

  • Maintain appropriate project/client documentation within e-binders for one or more projects/clients

  • Maintain relationships across Instrument and Translation partners

  • Maintain high client satisfaction by providing proactive communication and issue management

  • Assure compliance with Medidata’s standard project management methodologies and Medidata SOPs

  • Provide mentorship and guidance to all assigned project members relative to Instrument Services

  • Provide eCOA specific guidance to clients and colleagues around Instrument services

  • Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and workshops

Your Competencies:

  • A good understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology

  • Excellent verbal/written communication and organizational skills

  • Excellent computer skills, public speaking, presentation and teaching skills

  • Proficient with MS Office suite, Word, Excel and PowerPoint

  • Excellence with MS Project, project development and management

  • Self motivated, able to work remotely and able to assume responsibility in a professional manner

  • Is proficient in the use of all relevant Medidata internal systems

  • Travel expectations up to 10% – 30%, national / international

Your Education & Experience:

  • Bachelors or Masters degree (analytic discipline a plus) or equivalent work experience

  • Proven experience handling localisation, translation, author/copyright and Instrument Management in clinical research

  • Proven Project Management experience

  • Preferably have relevant experience in clinical/biomedical and/or software development environment

  • Prior services delivery experience required

  • Electronic Clinical Outcomes Assessment experience essential

  • Electronic Clinical Data Management (eCDM) software consulting experience desirable

 

 

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of the most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

MDSOL Europe Ltd is an equal opportunity employer.  We welcome all applications irrespective of race, gender, gender reassignment, age, religion or belief, relationship status, pregnancy/maternity, sexual orientation or disability.

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