Site Reliability Engineer (Remote)
Medidata: Conquering Diseases Together
Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com.
Site Reliability Engineering works with all of Medidata's product teams to ensure that the Medidata Clinical Cloud is reliable and performant. As small, tactical and agile engineering teams, we drive the adoption of SRE principles within the broader Technology organization at Medidata. Because we are the engineering extension of Medidata’s Reliability leadership, we advocate and accelerate reliability vision by being hands-on with all teams and applications – we only succeed if they succeed. The Applications Engineer is responsible for hands-on development of Medidata’s software applications and libraries and advocates for their adoption across all of Medidata’s global Technology teams.
Develop and maintain the applications, libraries, and automation that enable teams to adopt and advance our reliability practice.
Apply good technical practices such as re-factoring, continuous integration, test automation, source code control and review.
Participate in Agile working practices such as daily scrum meetings, sprint planning meetings, reviews and retrospectives.
Learn to document tools and approaches in a way that easily sets other teams up for self-guided success.
Advocate transparency, and be a force multiplier by demonstrating the “how-to” and contemplating the “what-if” through regular blogs, reveals, and pull requests.
Provide technical guidance and support to other engineers.
Welcome technical guidance and support from others, willingly receive constructive feedback on how we operate and on the libraries we develop.
Channel feedback into our own teams’ retrospectives and scrums. Help make us better.
Follow Medidata’s Standard Operating Procedures to ensure all software meets regulatory and company requirements.
Collaborate with and accelerate teams that are widely distributed between Medidata’s offices (e.g., Tokyo, London, and New York), adjusting schedule and work-style for best fit.
Your Education & Experience:
Able to troubleshoot and debug microservices using distributed systems tracing, NewRelic or SumoLogic and other APMs, & log aggregating and reporting tools
Technical competency in creating middleware for tracing/observability and service request & response monitoring libraries for APIs.
Amazon Web Services (AWS): competent mastery of its infrastructure and platform tools, awareness of its limitations, and ability to collaboratively identify challenges due to scale, user geolocation, or usage patterns
API and Observability experience. Has designed and implemented products/solutions in these domains. Well versed with standard terms, protocols used in the domain
Has written tools to enhance or provide information on platform internals.
Understands and is able to setup automated functional, load/performance and UI tests
5+ years experience with Ruby, C# or another object-oriented web programming language
3+ years experience working with a wide range of AWS cloud infrastructure and technologies
5+ years of experience developing and maintaining production applications
Four-year college degree preferred; major in computer science, information systems or life sciences a plus
Experience working in a regulated environment preferred
Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.
Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.
Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.