Summer Intern: Customer Success

Internship New York, New York


Position at Medidata Solutions

Medidata: Conquering Diseases Together

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com.





Your Mission:

As part of our new and growing Customer Success Team, you'll have the opportunity to contribute to exciting projects geared toward improving the ways we interact with our customers.

With senior mentorship, you'll be part of a team that works on projects such as:

  • Customer Outreach Communications
  • 3rd Party Customer Sentiment
  • Customer Success Technology Adoption
  • Other Process Optimization Initiatives




Your Competencies:

  • Strong interest in life sciences
  • Has regularly used a technical or non-social software application to perform specific tasks beyond word and excel
  • Has taken at minimum an intro to computer sciences course or personal computer coding project
  • Has executed detailed data and analytics projects to deliver summarized results through a class or other
  • Has developed and delivered presentations as part of a group and independently, that influenced opinion vs. simply stated fact
  • Self-motivated, enthusiastic and with a “can do” attitude
  • Excellent communication and interpersonal skills
  • Passion for technology
  • Familiarity with cloud and SaaS technologies





Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform. 

 

Medidata Solutions have powered over 20,000+ clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

 


Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.