Sr Director, People Strategy & Operations

Corporate New York, New York

Position at Medidata Solutions

Medidata: Conquering Diseases Together

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at

Your Mission:

As the Senior Director, People Strategy & Operations, you will report to the VP, People & Organization Partners, Total Rewards & HR Operations helping to grow, scale and run the People Team more effectively. In this role, you will help support the People Team through three primary functions: People Strategy Execution, Communications / Thought Leadership and Project/Program management. You will collaborate cross-functionally to develop and manage resourcing plans, enabling our team to execute and innovate at speed. You will serve as a critical partner with the People Team and the PLT on projects and deliverables related to the execution of our People Team Strategy. Finally, you will serve as a Program Manager for key projects, own the Operational Review Process for the function, driving both the strategic vision and project execution forward.

Your Competencies: 

  • Working with all People teams (e.g. Talent Management, Talent Brand & Experience, People Business Partners, Diversity & Inclusion) to ensure effective, on-going communication of the People Team strategy, KPIs and project milestones to both internal and external stakeholders and business partners as appropriate. Participate in People Team projects as needed and lead focus groups within the business where necessary.

  • Work with HR functional teams to ensure communications are consistent, balanced, and professional, representing Human Resources in the best possible manner.

  • Support the necessary change management for the People Strategy.

  • Drive clear and consistent communication of priorities across the HR organization while ensuring that barriers and risks to those priorities are identified early and managed effectively.

  • Develop a key performance indicators (KPI) dashboard and competitive insights for use by the People Team leaders to measure and communicate progress against the business and People Strategy.

  • Establish and lead operating processes and tools for effectively managing the organization, including actively tracking key trends in lagging/leading metrics.

  • Support the CPO with thought leadership and the creation / distribution of blogs, articles and speaker presentations aligned with key focus areas of the People Strategy and to support the Medidata Talent Brand team.

  • Partner closely with other functions relevant to the team, including Communications, PR, Marketing, Finance, Legal and Operations. Use cross-functional knowledge and seek to understand issues, trends and perspectives that may influence the business or the People team.

  • Monitor progress against deadlines and milestones (e.g. Board Meetings, Quarterly Business Reviews, Strategic Planning, etc.)

  • Manage the process for defining and prioritizing strategic initiatives, including the identification of emerging initiatives and the calculation and measurement of project benefits with practical ROI and KPIs.

  • Organize and conduct monthly operational review meetings with relevant strategy and initiative owners.

  • Identify potential roadblocks in the delivery of strategic initiatives, including the management of interdependencies and resourcing. Recommend corrective actions where appropriate, including escalation or unblocking of organizational issues; provide team support to initiative owners where required.

  • Initiate frameworks for managing the performance of high visibility initiatives. Determine how and where these initiatives need intervention, review, realignment and potential reset.

  • Excellent analytical skills with the ability to judge situations accurately and quickly, grasping complexities, identifying key issues and applying sound judgment.

  • Creative capability to problem solve and have the design capabilities to create slides and visuals and work with other creative teams to ensure corporate presentations are professional and engaging.

Your Education & Experience:

  • BS/BA or equivalent; technical undergraduate program of study with an MBA or advanced certifications strongly preferred. Focus area or program in HR or Organizational Behavior or Design would be a plus.

  • Minimum of 6 years of relevant business and HR operations experience

  • A history of proven delivery of results.

  • Attention to detail and deep expertise in Excel & PowerPoint. Experience with PhotoShop, graphics tools, social media and HR technology strongly preferred.

  • Consulting mindset and background

  • A robust analytical and strategic skill set

  • Holistic problem solver

  • Deadline-driven, organized and able to multitask

  • Comfort with ambiguity and proven ability to create clarity

  • Highest level of integrity and stellar judgement

  • Strong written and verbal communication skills

  • A collaborator who can work across global, cultural and geographically dispersed teams

  • Have a good sense of humor and is someone who enjoys working with others and is looking for a mission driven culture

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform. 


Medidata Solutions have powered over 20,000+ clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.


Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.