Training Specialist

Client Services Shanghai, Shanghai


Position at Medidata Solutions

Medidata: Conquering Diseases Together

 

Medidata is leading the digital transformation of life sciences with the world's most-used platform for clinical development, commercial and real-world data. Powered by artificial intelligence and delivered by #1 ranked industry experts, the Intelligent Platform for Life Sciences helps pharmaceutical, biotech, medical device companies and academic researchers accelerate value, minimize risk and optimize outcomes. Medidata serves more than 1,000 customers and partners worldwide and empowers more than 100,000 certified users every day to create hope for millions of patients. Discover the future of life sciences: www.mdsol.com  

 

We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia with over 2000 employees.

Your Mission:

The primary responsibility of the P2 Training Specialist-I is to deliver end-user technical training, in the format of web based and classroom style trainings, for the clinical research industry that adheres to company quality standards while staying current with the adult learning theory. The P2 Training Specialists-I will participate in the enhancement or development of new trainings which include a variety of formats such as eLearning, videos, formal documentation and instructor led training.

  • Deliver and manage technical training in a variety of formats including Instructor Led/Classroom Style, Webinar and Remote training for internal staff and clients

  • Apply Medidata products to the clinical research process for training purposes

  • Analyse and resolve problems and exercise judgement within Medidata guidelines to determine appropriate actions

  • Work following Mediata guidelines under the guidance of a P3 training specialist or above

  • Build productive internal/external working relationships

  • Keep abreast of continually new and/or enhanced Medidata products and training for training development and delivery

  • Administer our Learning Management System

  • Manage time to prepare new classes in addition to delivering current training assignments

  • Be able to teach 30% of courses (all Rave or all CTMS)

  • Promote student interest and participation throughout multiple days of technical trainings and webinar style training while ensuring understanding on all topics

  • Be innovative and creative in developing training techniques to be used by the team

  • Conduct logistical planning for assigned training activities

  • Manage and participate in multiple projects simultaneously

  • Special projects as assigned

Your Competencies:

  • Native-level Korean, Japanese or Mandarin Chinese is a MUST; Business-level English, both verbal and written

  • Experience leading/supporting training efforts in the clinical research process

  • Experience defining a technical training environment for a classroom setting

  • Develop clinical trial knowledge understand

  • Strong oral and written communication skills

  • Ability to understand and differentiate audience to be trained

  • Self-motivated, innovative and able to assume responsibility and work autonomously in a professional manner

  • Excellent organizational and time management skills

  • Solid analytical and technical skills

  • Demonstrated ability to work with employees throughout an organization, including programmers, marketing personnel and management

  • Strong Microsoft Office and G Suite skills

  • Ability to travel to client locations, both domestic and international, on a regular basis

  • Ability to travel up to 50%, occasional weekends and international travel as necessary 

Your Education & Experience:

  • Bachelor's degree Instructional Design/Education/technical or life sciences degree preferred; or equivalent years of experience

  • Native-speaker Korean,Japanese or Mandarin Chinese is a MUST; Business-level English, both verbal and written

  • A minimum of 2 years of experience in Clinical Trial Industry is preferred

  • Requires prior presentation and/or public speaking experience.

  • Training and/or development experience is preferred

  • Medidata end user experience preferred

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

Medidata Information Technology (Shanghai) Co., Ltd.is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.