Implementation Consultant Development Program

Client Services Iselin, New Jersey


Position at Medidata Solutions

Medidata: Conquering Diseases Together

 

Medidata is leading the digital transformation of life sciences with the world's most-used platform for clinical development, commercial and real-world data. Powered by artificial intelligence and delivered by #1 ranked industry experts, the Intelligent Platform for Life Sciences helps pharmaceutical, biotech, medical device companies and academic researchers accelerate value, minimize risk and optimize outcomes. Medidata serves more than 1,000 customers and partners worldwide and empowers more than 100,000 certified users every day to create hope for millions of patients. Discover the future of life sciences: www.mdsol.com  

 

We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia with over 2000 employees.

Your Mission:

The main objective of our Professional Services’ teams is to implement and maintain the product(s) purchased by our client and prospective customers. Our PS teams consult with our clients on processes related to: the use of our products, implementation of the product(s), and enablement so that they can understand and use our products to their full potential. With this objective, our Professional Services employees have a variety of responsibilities including, relationship building with clients, advising, liaising with the Product team, mitigating escalation issues, liaising with Customer Success, managing expectations, timelines, and budgets, and being experts in our products and the services they provide.

Your Competencies:

The Associate Implementation Consultant (AIC) Development Program is a five-month training and development program. During the 5 months of training, hires will get gain an in-depth understanding about Medidata, our clients, and our products. The expectation that trainee’s transition into a full-time Associate Implementation Consultant within our Professional Services Organization after the training period has concluded.

Associate Implementation Consultants work with Project Managers and other functional departments during the implementation and configuration of Medidata’s software applications for clinical studies. Once trained, AIC’s assist in authoring specification documents and in configuring study design during the development of clinical studies using Medidata’s suite of products.

Know nothing about our industry? No problem. As long as you are passionate about helping to make the world a better place through innovative technology (and shine in a fast-paced environment that's rapidly growing), you’ll fit right in.

Your Education & Experience:

  • Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, Biological Sciences, Business Analytics, or technical or life sciences related field.
  • Proficient in Microsoft Office
  • Excellent interpersonal, verbal, and written communication
  • Ability to work independently and proactively, as well as collaborate as a member of a team
  • Strong time management and problem solving skills
  • Demonstrate ability to multi-task in a fast paced environment and prioritize activities to achieve results

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.