Senior Director, Product - eCOA

Technology and R&D New York, New York

Position at Medidata Solutions

Medidata: Conquering Diseases Together

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at

Your Mission:

We’re looking for an experienced, innovative Product leader to drive the strategy and execution of our market disrupting eCOA solution.  The Product Director will be responsible for product strategy, roadmap creation and maintenance, release scheduling, and partnering across the company to accelerate the growth and adoption of our eCOA solution. This role is a leadership position within Medidata’s mHealth Product team, where we’re harnessing a quickly growing trend within the life sciences industry to elevate the patient’s voice throughout the clinical trial process, by enabling the capture of patient data in the real world, and engaging patients to ensure a higher quality experience using modern technology available in our pockets and on our wrists today.  You’ll play a central role as an eCOA expert, helping us expand the use of our current products, and innovating on new solutions that tap unmet patient and mobile clinical trial needs.

Your Commitments: 

  • Define and own the product vision and maintain the product roadmap for Medidata’s ePRO/eCOA solution

  • Collaborate with key internal and external stakeholders to develop, deliver, and maintain Medidata’s ePRO/eCOA capabilities

  • Manage and lead Product Owners and BAs who will execute on your vision within AGILE development teams

  • Partner with engineering leadership to plan, track, and drive execution of roadmap.

  • Define GTM strategy including market segmentation, key value differentiators, and successful product features to continue gaining market share within the ~$600mm eCOA market

  • Measure the success of your products by defining and monitoring key metrics and adoption rates

  • Understand market trends, competitive forces, and regional and global industry eCOA regulations

  • Perform analysis on technical, operational, and market considerations for new product development and differentiation

  • Be the voice and champion of your product to management

  • Support the sales team with sales strategy, vision and roadmap materials, and presentations

  • Work closely with Professional Services teams to define and implement services that support your products.  Take ownership not just of your product’s features, but of the overall success of clients’ end-to-end experience.

  • Contribute to internal, external, and industry wide thought-leadership & knowledge sharing initiatives

  • Work with internal stakeholders to identify how we can expand a customer relationship, and implements said plan across the organization

  • Present completed business plans to executives and internal stakeholders to help shape product strategy and gain budget approval

Your Competencies: 

  • Subject matter expertise with pharma / life sciences drug development, including familiarity with clinical research process and patient reported outcomes. 

  • Experience with ePRO/eCOA technologies including expecting feature sets and broad understanding of competitive offerings

  • Familiarity with the process of developing, migrating, and validating ePRO/eCOA instruments to digital implementations; Ideally have been directly involved in all three steps

  • Working knowledge of FDA/EMA and other global regulations and best practices for eCOA data collection

  • Excellent communication skills, both written and verbal.  Comfortable presenting to Medidata Senior Leadership and executive / key buyer personnel at customers. 

  • Experience leading SaaS products and Agile product development teams

  • Agile experience strongly preferred

  • Ability to interact with technical resources and translate business needs to a technical team; effectively communicate technical information and processes to relevant stakeholders

  • Ability to interact with customer users to understand their pain points and turn those into actionable user stories and product plans

  • Critical thinking: Analysis and problem solving skills to address core business problems; Ability to effectively evaluate a problem or situation from all angles to determine the most appropriate solution

Your Education & Experience:

  • Bachelors required, MBA or other master’s degree preferred

  • At least 10 years of relevant experience in Life Sciences, Clinical Trial, or eClinicial software industry 

  • At least 5 years of related eCOA experience, at least some of which is in a Product Management or Technology related position

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform. 

Medidata Solutions have powered over 17,000+ clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.