Instrument Consultant

Client Services Tokyo, Japan


Position at Medidata Solutions

Medidata: Conquering Diseases Together

 

Medidata is leading the digital transformation of life sciences with the world's most-used platform for clinical development, commercial and real-world data. Powered by artificial intelligence and delivered by #1 ranked industry experts, the Intelligent Platform for Life Sciences helps pharmaceutical, biotech, medical device companies and academic researchers accelerate value, minimize risk and optimize outcomes. Medidata serves more than 1,000 customers and partners worldwide and empowers more than 100,000 certified users every day to create hope for millions of patients. Discover the future of life sciences: www.mdsol.com  

 

We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia with over 2000 employees.

Your Mission:

Responsible for the overall relationship management of Instrument partners and day to day instrument activities to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

  • Drive implementation of Instruments and Translations for eCOA projects
  • Provide eCOA specific guidance to clients and colleagues around Instrument services
  • Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and workshops
  • Management of one or more projects with a focus on delivery of the scope on time, within translation and instrument budgets and with a high quality outcome
  • Provide financial management activities for one or more project budgets and for inputting to Statements of Works and Change Orders relating to Instrument Services
  • Provide input to Professional Services Proposals and pre-sales activities
  • Maintain appropriate project/client documentation within e-binders for one or more projects/clients
  • Maintain relationships across Instrument and Translation partners
  • Maintain high client satisfaction by providing proactive communication and issue management
  • Assure compliance with Medidata’s standard project management methodologies and Medidata SOPs
  • Provide mentorship and guidance to all assigned project members relative to Instrument Services
  • Provide eCOA specific guidance to clients and colleagues around Instrument services
  • Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and workshops

Your Competencies:

  • A good understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology
  • Excellent verbal/written communication and organizational skills
  • Excellent computer skills, public speaking, presentation and teaching skills
  • Proficient with MS Office suite, Word, Excel and PowerPoint
  • Excellence with MS Project, project development and management
  • Self motivated, able to work remotely and able to assume responsibility in a professional manner
  • Is proficient in the use of all relevant Medidata internal systems
  • Travel expectations up to 10% – 30%, national / international

Your Education & Experience:

  • 4 -year college degree (analytic discipline a plus) or an advanced degree without experience or equivalent work experience
  • Over 2 years experience handling localisation, author/copyright and Instrument Management in clinical research
  • Over 2 years Project Management experience
  • Preferably have relevant experience in clinical/biomedical and/or software development environment
  • Prior services delivery experience required
  • Electronic Clinical Outcomes Assessment experience essential
  • Electronic Clinical Data Management (eCDM) software consulting experience desirable

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of the most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

Medidata Solutions K.K. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or other factors that are unrelated to the legitimate business interests of Medidata Solutions.


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