Account Manager


Account Manager

At MediaCom, we believe in People First, Better Results

We help people, brands and businesses unlock their growth potential.
Our success is underpinned by our belief that if we invest in our people, we’ll deliver better results not only for our teams but for our clients.

We’re a global company, so you’ll be working with teams and time zones from around the world. And we’ve won every international award and then some.

There’s never been a more exciting time to be in marketing communications, with infinite choices and endless ways to communicate.

The Account Manager is responsible for all aspects of media planning for all media and are the main day-to-day client contact. Working with cross-functional teams to access all MediaCom services, you will ensure the strategic delivery of client goals and business objectives.

They provide leadership and maintain a broad level of involvement in all accounts in the group, encouraging the highest quality media product and client satisfaction. They also play an active role coaching, training, and mentoring juniors.  

Key Accountabilities:

  • Responsible for day to day client engagement, and account management
  • Partner with Senior staff to develop and implement full cycle media plans
  • Develop and maintain client and agency partner relationships
  • Supervise and coach junior staff on the day to day running of the account, ensuring that tasks are completed on time, project status is monitored and client requests are handled in a timely manner
  • Ensure financial reporting and budget controls/forecasts are issued accurately and on time.
  • Responsible for the development of client specific media plans across all channels
  • Participate in client plan presentations
  • Responsible to client for carrying out requests and projects for the group
  • Develops media plans and presentations in conjunction with more senior staff
  • Works with all internal resources including Investment Team, Finance and Strategy in carrying out the development of their plans and client service requirements
  • Complete plans and projects on behalf of clients; with assistance of juniors
  • Develop buy brief content and conduct buy brief meetings with internal groups
  • Monitor status and manage project to ensure on time completion
  • Assist with and oversee all media administrative duties including campaign set-up and maintenance, and issue accurate client financial reports i.e. BCRs, with a high degree of accuracy

Skills and Behaviour:

  • Experience with full cycle development and planning – high proficiency implementing media plans, with thorough understanding of the media process, using cross-functional teams
  • Solid understanding of online and offline planning
  • Full familiarity with research tools and planning software programs needed to complete planning tasks at all levels
  • Ability to distill client briefs and establish strategies to meet objectives
  • Resourcefulness, able to tap into company resources across cross functional groups and demonstrate best use of resources
  • Able to convincingly and methodically build solutions to client’s problems.
  • Strong presentation skills
  • Ability to work in a team environment
  • Excellent written and verbal communication skills      
  • Demonstrated strong critical thinking and problem-solving abilities
  • Strong analytical skills
  • Mathematically inclined, quantitative skills
  • Able to understand and apply consumer insights

Education and Experience:

  • At least 5 years related work experience in the Media industry
  • Post-secondary degree, specialization in Marketing an asset
  • Experience in writing media plans
  • 360 media knowledge is a must
  • Experience in dealing with vendors and clients

We are MediaCom. We believe in People First, Better Results. Visit us at to learn more. 

MediaCom is an equal opportunity employer and values diversity in its workforce. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

MediaCom thanks all applicants, however only those selected for an interview will be contacted.

Media Planning, Implementation & Activation Toronto, Ontario Regular