Manager, Media Operations


Media Operations Manager, Media Operations Team




The Media Operations Manager is the liaison between the clients, agency leads (Operations, Planning and Buying) and third-party stakeholders. The Media Operations Manager ensures that the overall client objectives  are met and are effectively communicated amongst the various teams working on a particular business.



  • Thorough understanding of the fundamentals of Media Planning and Strategy, Media Buying, Account Management, and the agency environment
  • Work closely with the main agency client lead to deliver overall client requirements
  • Involved in all communication across the portfolio to ensure the client’s needs/optimizations are fully met
  • Interact daily with both Planning and Investment teams
  • Serve as administrator for all proprietary and industry systems
  • Responsible for setting agency-wide templates as well as serve as main point of contact for budget roll-ups, billing, PO tracking, etc.
  • Partner with investment leads to  ensure timely reporting and reconciliation
  • Work with the main agency client lead to deliver media audit and savings if applicable
  • Ensure that each department (planning, buying, etc.) is streamlined to effectively meet client timelines
  • Responsible for the evaluation of quarterly, actual, and on-going projections
  • Other responsibilities as assigned


  • Must have the ability and desire to help lead, and a willingness to work with and teach others within the group
  • Inspire while leading by example in developing, motivating, mentoring, and coaching team members
  • Ability to work in a team environment that promotes collaboration
  • Adept at communicating effectively across all levels
  • Able to establish and maintain effective relationships interdepartmentally as well as those outside the immediate team 



  • Strong communication and analytic skills
  • Proficiency with Excel skills, including Pivot Tables
  • Ability to translate data into well-articulated ideas
  • Able to work on both Global and Local Auditing initiatives
  • Strong numbers focus
  • Thorough understanding of media, advertising, and marketing
  • Capacity to anticipate the client/auditor’s needs 



  • Bachelor’s Degree preferred
  • 3+ years related experience



Do you want to work with smart, creative, enthusiastic people? So, do we. Welcome to MediaCom!




GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity.We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together.



People First, Better Results

Media Planning, Implementation & Activation New York, New York Regular