Account Manager

Description

Purpose of Job:

The Account Manager is responsible for all aspects of media planning for all media (linear & digital) and lead day-to-day client contact. Working with the account team in Vancouver/Toronto, as well as partnering closely with our US team of planners and digital leads.

They provide leadership and maintain a broad level of involvement in all accounts in the group, encouraging the highest quality media product and client satisfaction. They also play an active role coaching, training, and mentoring juniors.

This role would be working on a prestigious, Global account: Airbnb. With large budgets and working closely with the US team the exposure and opportunity for growth are tremendous. Media plans are 360 and include emerging media such as podcast partnerships.

Key Accountabilities:

Responsible for day to day client engagement, and account management
Partner with GAD, and AAD to develop and implement multi-level media plans

Supervise and coach junior staff on the day to day running of the account, ensuring that tasks are completed on time, project status is monitored and client requests are handled in a timely manner

Ensure financial reporting and budget controls/forecasts are issued accurately and on time.
Participate in client plan presentations
Responsible to client for carrying out requests and projects for the group
Develops media plans and presentations in conjunction with more senior staff
Works with all internal resources including Investment Team, Finance and Strategy in carrying out the development of their plans and client service requirements and is able to pressure test discipline’s outputs to ensure they meet holistic media plan needs

Lead and oversee buy brief content and conduct buy brief meetings with internal groups
Assist with and oversee all media administrative duties including campaign set-up and maintenance, and issue accurate client financial reports i.e. BCRs, with a high degree of accuracy
Managing client analytics and generating weekly report, with help of all other teams

Skills and Behaviour:

Experience with full cycle media plan development and planning – high proficiency implementing media plans, with thorough understanding of the media process, using cross-functional teams
Solid understanding of online and offline planning
Full familiarity with research tools and planning software programs needed to complete planning tasks at all levels, Comspoint, Vividata

Resourcefulness, able to tap into company resources across cross functional groups and demonstrate best use of resources
Able to convincingly and methodically build solutions to client’s problems.
Strong presentation skills
Highly organized, with the ability to manage multiple projects and overs direct reports.
Excellent written and verbal communication skills
Demonstrated strong critical thinking and problem-solving abilities
Strong analytical skills
Mathematically inclined, quantitative skills
Able to understand and apply consumer insights

Education and Experience: