Digital Account Director


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Overview of role

We’re looking for a quick-thinking and versatile Digital Account Director to work on two of the fastest-growing and exciting parts of Sky’s business – (Broadband & VIP). The candidate should already have an excellent knowledge of the UK digital landscape and be well versed in planning/buying digital media across both DR and Brand. You should have strong communication and project management skills. You will also work closely with other media specialists to deliver an integrated plan, often taking the lead in developing the connected system using digital to link other media channels and understanding how other media plans fit in the system The Manager will be responsible for delivering the best in class digital work as well as the output of a team of planners and execs.


Reporting of the role

This role reports to the Senior Digital Account Director


3 best things about the job

  1. The expectation, support, and tools to deliver best in class digital work across one of the biggest accounts in the UK
  2. Working with the best talent in the industry, both internally at MediaCom and externally at Sky
  3. Opportunity to drive brand recognition and consideration across one of Sky’s most important and financially impactful business areas, driving innovation within plans across best in market entertainment content

Measures of success

In three months, you would have:

  • Built visibility and trust with multiple stakeholders – both internally and externally. They will see you as a reliable and trusted digital advisor.
  • Showcased exceptional project management skills through the delivery of multiple campaigns

In six months, you would have:

  • Championed existing and pioneered new processes to ensure output and project management across products is executed efficiently and consistently
  • Delivered brilliant work to the client - building innovation into our plans, whether this is through smart tech, data, creative, or audience insight
  • Built strong relationships with your team, nurturing their growth and development, reviewing and re-setting KPIs as required

In 12 months, you would have:

  • Consistently delivered brilliant work to the client - building innovation into our plans, whether this is through smart tech, data, creative, or audience insight
  • Delivered improvements in client satisfaction scores.


Responsibilities of the role

Team management:

  • The ability to delegate, up and downwards, to coordinate between groups and departments, and to be able to sell strategies, initiatives and ideas convincingly
  • Provide regular feedback (both positive and negative) to the team on a regular basis.  
  • Set clear KPIs’ that focus on the individual’s key behaviors and areas for improvement.
  • Flag up any serious performance issues immediately and seek help to manage them accordingly.
  • Ensure that the team is working in a collaborative way with Planning, Investment, MBA, Business Science, Consumer Insight, etc.
  • Quality control of output from the team



  • Develop strong relationships with day-to-day clients. Be their go-to person for anything digital
  • Ensure that the team are delivering excellence in digital implementation planning
  • Ensure close effective working with Investment to deliver clients’ buying targets
  • Meetings and conference calls with Planners & Clients
  • Taking part in stretch sessions
  • Brilliant basics implementational planning
  • Response to brief presentations
  • Inductions to clients
  • Selling ideas into Planning/Clients
  • Work on proposals based on media owner ideas/solutions
  • Re-working proposals based on client or planner feedback/tweaks to brief
  • Quality control
  • Maintain strong relationships with media owners


What you will need

  • 3+ years experience working in a media agency, within a Paid Social/ Display function
  • Desire to drive performance and improve efficiencies
  • Understanding of digital principles paid social, partnerships, mobile, data, and analytics
  • Strategic mindset and be confident to build strategic responses from scratch
  • Strong knowledge of the programmatic and paid social landscape as it relates to various channels including display, video, and experiential
  • Strong knowledge of, and experience in multiple technology platforms: DSPs/Social Ads Managers, verification tools, viewability, analytics, attribution modeling, and ad serving
  • Proven competency in data analysis, trafficking, and Microsoft Excel
  • Problem-solving and solutions-focused mindset
  • Strong presentation and communication skills with excellent written & verbal English language skills/grammar
  • A positive and passionate approach that motivates the team around you
  • Independent worker who can own and manage relationships confidently
  • Drive to execute new ideas and be at the forefront of new industry developments
  • Exceptional attention to detail
  • Ability to train others and encourage knowledge sharing


About MediaCom

MediaCom is the UK’s largest planning and buying agency, with over 1,400 employees across five offices in London, Manchester, Leeds, Birmingham, and Edinburgh.

We believe in People First, Better Results. This means that through investing in our people’s whole-person wellbeing, careers, and capabilities and creating a culture of belonging, we achieve brilliant results for both our clients’ businesses and our own. We champion individuality and diversity in our people through an abundance of initiatives and training and attract and retain the greatest talent in the industry.

Our mission is to See the Bigger Picture for our clients. We apply our unique ‘Systems Thinking’ philosophy and technology to all marketing levers: media, message, and data. As a result, we design communication strategies that deliver short-term results and help brands build for the future. 

MediaCom represents some of the greatest brands in the UK and beyond, both big and small. This includes Sky, British Gas, Sony, Boots, DFS, TUI, The Coca-Cola Company, Tesco, and Cancer Research UK. Our client work is celebrated at the industry’s most prestigious ceremonies, and we were named Campaign’s Agency of the Decade for 2009 and 2019.

MediaCom is a member of WPP, the world's largest marketing communications services group, and part of GroupM, WPP’s consolidated media investment management arm. As such, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges.

To find out more about MediaCom visit us here! You can also follow us on Twitter, LinkedIn, and Instagram!


*Although we cannot make guarantees, we welcome conversations about flexible working for all roles at MediaCom London*

Programmatic, Biddable, Paid Media & SEO London, England Permanent (Full Time)