Treatment Coordinator
Description
Join our team as a Treatment Coordinator at Smiles on Florida, a Marquee Dental Partner, in Lakeland, FL! Our Treatment Coordinators are valued and recognized for their contributions serving as the heartbeat to each dental office. We want to invest in your career engagement and development.
Treatment Coordinator needed for Lakeland, FL area!
Comprehensive Benefits include:
Competitive Compensation
Health/Dental/Vision Insurance
Paid Time Off
6 Paid Holidays
401k program
On the job training
Responsibilities
- Educate patients on their treatment plan including clarifying any questions on the need for oral care
- Present treatment plan options to patients including payment plans and scheduling availability
- Achieve financial goals by gaining acceptance to treatment plans
- Support and partner with the Dentist(s) to educate patients while developing and maintaining a positive, collaborative environment
- Complete all administrative responsibilities accurately and timely
- Answer patient calls and questions regarding treatment, insurance, financial arrangements, and scheduling
- Deliver superior customer service ensuring a positive patient experience
Qualifications
- Two (2) years experience working a dental practice
- Bachelor’s degree from an accredited school preferred
- Strong knowledge base of dental insurance, explanation of benefits, and the verification process
- Experience with treatment plan presentation and making financial arrangements
- Excellent communication skills with both the team and patients
- Experience with Dental Vision, EagleSoft, or other dental software strongly preferred
- Proficient with Microsoft Office
- Dedication to high level customer service and seeking solutions for issues that arise
Equal Opportunity Employer