Field Service Technician

Other Whittier, California


Position at SCMH - Southern California Material Handling

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around him/her—customers, suppliers, co-workers, and other vendors.

Duties and Responsibilities:

Perform diagnostic inspections as directed. Get input from customer. Identify the cause of failure.

Make repairs or recommendations as needed using appropriate tools and wearing appropriate personal protective equipment.

Clean work area and return to pre-repair or better condition.

Maintain good working records for time, parts, supplies and outside purchases in repairs. Maintain daily records of repairs for correct service billing. Write legibly.

Maintain and care for tools, equipment and vehicles. Notify management of the need for repairs or replacements.

Participate in job related training, including supporting the safety program, and maintain licenses and certifications to avoid expiration.

Represent Daily Equipment as a professional by maintaining professional appearance, wearing uniform, keeping the vehicle and work areas clean, and being courteous and informative with customers.

Handle other duties and special projects as assigned


A technical school certificate or equivalent experience in mechanical repairs

Skills, Knowledge and Abilities:

  • Strong mechanical skills
  • Good communication skills
  • Good, safe work habits
  • Strong diagnostic and repair skills
  • Able to work with minimal or no supervision in the field

License(s) or Certification(s) Required:

  • Valid Driver’s License
  • Forklift Certification


  • Daily Caution Zones: Total 2 or more hours per day

Awkward Posture

  • Working with the neck or back bent more than 30 degrees: Techs lean on motor when working under the seat but don’t get support when doing top-of-motor work.
  • Squatting, kneeling, reaching, pushing, and pulling
  • Standing while working for periods of 30 minutes or more at a time
  • Working with the hands above the head or the elbow above the shoulders

High Hand Force

  • Gripping an unsupported object weighing 10 or more pounds per hand or gripping with a force of 10 or more pounds per hand: Pry-bars and socket wrenches are used throughout the day.

Working Area

  • Standing, squatting or kneeling on concrete warehouse floor
  • Burn hazards working inside and around motor
  • Compression, pinch, and cut hazards (fan blades) working inside and around motor

Daily Caution Zones: Total 1 hour per day

  • Lifting
  • Lifting objects weighing more than 10 pounds (chains, tools, parts)

Working Area:

  • Above ground work, standing on the forklift

Occasional Caution Zones: Once a week or less

Repeated Impact

  • Using the hand (heel/base of palm) or knee as a hammer

Heavy Lifting

  • Lifting objects weighing more than 50 pounds: Shop techs might remove tires twice a month or remove the hood to get clearer access. The rear steer wheel can weigh up to 200 lbs.

Moderate to High Hand-Arm Vibration

  • Impact wrenches (high vibration levels) are used about once a month for an average of 30 minutes.
  • Grinders and rivet guns (moderate vibration levels) are used up to twice per year.