Service Tech

Operations Whittier, California


Description

Position at SCMH - Southern California Material Handling

Service Tech

 

Position Summary:

As a Service Tech, you will provide professional, timely and accurate repair of customer equipment and machinery. You will be responsible for three primary duties for each repair call you make: you will repair equipment, complete and submit all documentation and data via your computer and create excellent relationships with the customers you serve.

 

Knowledge/Skills/Experience/Certifications/Licenses:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Technicians must be able to; diagnose various components, perform all major and minor repairs, maintain a clean service truck and order parts. This position comes with a fully equipped service truck, so applicants must have a valid driver’s license and a clean driving record to be considered.

 

Responsibilities:

  • Troubleshooting customer equipment problems by observing/listening to operating machines and/or equipment to determine root cause. This diagnosis will determine if adjustment and/or repair is necessary.
  • May be required to dismantle machinery/equipment to evaluate the issue and to determine if parts replacement is necessary.
  • After adjustment and/or repair the technician will assemble and test operate the machinery/equipment to ensure problem has been resolved.
  • Completing each repair job in a timely, efficient and professional manner.
  • Documenting all job info using laptop computer, including time, job code, repair code and changes to your parts inventory.
  • Maintaining your own parts inventory based on the parts you carry in your van (taking counts of parts, tracking part usage and restocking inventory as needed).
  • Completing and submitting all required paperwork.
  • Embodying SCMH culture of providing the best and most responsive customer service possible, consistently maintaining your integrity, ethics and accountability as well.

 

Required:

Must have strong mechanical skills and a personal drive to learn and to improve yourself and your skill sets. Specific qualifications for the Service Tech position include:

  • Strong automotive mechanical or electrical skills.
  • Excellent verbal and written communication and interpersonal skills.
  • Valid driver’s license and a clean driving record.
  • Ability to provide your own hand tools (some specialized tools will be provided by the company).
  • Solid computer skills, particularly data entry.
  • Strong multitasking and time management skills.
  • Good analytic skills.
  • Ability to lift 50 pounds or more and to crouch and/or crawl in confined areas.

 

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.

Agency Disclaimer:
MCFA Group Companies do not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of MCFA Group Companies to use at the company’s discretion, with the understanding that MCFA Group Companies will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions expressly requested by MCFA Group Companies via a formal written agreement of support. If you would like to be considered as an approved vendor, please contact the Manager of Talent Acquisition.