Sales Training Manager, DistributeRx
Description
Position Overview
The Sales Training Manager is responsible for designing, delivering, and continuously improving training programs that enable a high-performing commercial organization. This role focuses on new hire onboarding, prescription fulfillment and sales training, and ongoing development initiatives that drive field effectiveness and business results.
This individual brings experience operating in a launch or high-growth environment, with the ability to build, adapt, and evolve training in real time.
Working cross-functionally with Sales, Marketing, Compliance, and external partners, this role ensures the team is prepared, confident, and equipped to execute in the field. It blends strategic input with hands-on execution, including direct engagement with new hires and field teams.
This role is critical in ensuring the team not only understands the model but can confidently execute it in real-world office settings to drive patient access and business growth.
This is a remote role with regular travel to the field to support training delivery, coaching, and team engagement.
Key Responsibility Areas
Training Strategy & Execution
- Drive measurable impact on field performance, including behavior change, adoption of key workflows, and contribution to prescription volume and access outcomes
- Ensure training translates into in-field execution, not just knowledge acquisition
- Reinforce and embed core sales process and workflows (e.g., pre-call planning, office workflow discovery, Rx Access Assessment, follow-up discipline)
- Ensure training reflects real office dynamics, including effective engagement with MAs and office staff
- Support the development and execution of a scalable, results-driven training strategy aligned with sales objectives
- Translate cross-functional inputs (Marketing, Channel, Compliance, Pharmacy Services) into clear, field-ready execution guidance
- Apply adult learning practices and modern training tools to enhance engagement and retention
- Partner with internal and external stakeholders to ensure alignment with business priorities
Curriculum Development & Delivery
- Lead new hire onboarding programs ensuring readiness in prescription fulfillment knowledge, business rules, and core selling skills
- Deliver high-impact, engaging training experiences that drive retention and behavior change
- Maintain and continuously improve training materials to ensure accuracy, relevance, and compliance
Field Engagement & Coaching
- Conduct field rides to reinforce training, observe execution, and provide real-time coaching
- Partner with sales leadership to identify skill gaps and implement targeted development plans
- Gather field insights and feedback to continuously improve training programs
- Collaborate with Field Sales Trainers to ensure consistency in delivery and messaging
Leadership Development
- Collaborate with Sales Leadership and People & Culture to support development programs for frontline managers
- Contribute to initiatives that enhance coaching effectiveness and leadership capability
Performance Measurement & Optimization
- Track and evaluate training effectiveness using defined KPIs and feedback mechanisms
- Leverage tools (e.g., dashboards, CRM data) to identify performance trends, adoption gaps, and coaching opportunities
- Continuously identify opportunities to improve efficiency, effectiveness, and overall impact
Key Competencies/Requirements:
- Integrity: Demonstrates ethical behavior, builds trust, and consistently follows through on commitments
- Innovation: Embraces new ideas and approaches to enhance effectiveness, leveraging creative solutions and modern learning tools.
- Transparency: Communicates openly and honestly, sharing information clearly to build alignment and trust across teams
- Collaboration: Works effectively across functions, partnering with stakeholders to achieve shared goals and drive results
- Leadership Influence: Leads without direct authority by influencing, coaching, and motivating others
- Analytical Thinking: Uses data and insights to identify gaps and continuously improve training outcomes
- Communication: Delivers clear, concise, and impactful messaging tailored to the audience
- Business Acumen: Establishes credibility with field teams through strong business understanding and real-world sales experience
Preferred Qualifications:
- 5-8 years of experience in pharmaceutical/healthcare sales, training, or commercial operations
- Experience in a launch or high-growth environment strongly preferred
- Prior experience in sales training, field training, or sales leadership role (e.g. Regional Manager) preferred
- Demonstrated success in sales, onboarding, training delivery, and field coaching
- Strong presentation and facilitation skills with knowledge of adult learning principles
- Proven ability to influence and collaborate across cross-functional teams
- Proficiency in Microsoft Office and CRM platforms (e.g. Veeva)
- Bachelor’s degree required; advanced degree (MBA, M.Ed., PharmD) is a plus
- Valid driver’s license and acceptable driving record required
Physical Requirements:
- Business travel required
- Must be able to lift up to 25 lbs. frequently
General Statement
DistributeRx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Any communication you receive from DistributeRx will never come from a personal email domain or chat service such as "Gmail" or "Google Chat". All official communication from DistributeRx will be received from our company email domain - @DistributeRx.com.