MATAplus Operator

MATAplus Operations Memphis, Tennessee


FLSA:                         Non -Exempt 

JOB TITLE:               MATAplus Bus Operator                             


 REPORTS TO:          Director of MATAplus

HOURLY SALARY: $15.00 per hour during training; $15.15 per hour after training



Applicants must be at least 21 years old and must have a CDL Class A or B with a "P" endorsement or a Class D driver's license with an “F” endorsement


  • Drive  non-air brake or air-brake equipped vehicles to transport riders with disabilities as well as the elderly in a safe, courteous, and reliable manner on a designated computer-generated route with a defined time schedule.
  • Provide assistance and support in a safe and orderly manner for passenger boarding and deboarding. Must also be proficient with emergency procedures including evacuation of passengers.
  • Must be able to operate platform wheelchair lifts and ramps and be able to secure all common wheelchairs, scooters and other mobility devices as well as assist with securing seat belts and personal items. 
  • Operate and communicate via a two-way radio system following FCC regulations.
  • Must communicate regularly with MATAplus Dispatch regarding route deviations, manifest overload, accidents, or passenger incidents.  
  • Notify MATAplus Dispatch of passengers' medical or behavioral problems and vehicle mechanical or electrical trouble.
  • Complete and submit written reports concerning passenger incidents.
  • Operate on-board computer for fare box and responsible for the collection of appropriate fares as well as distributing and collecting passes.
  • Advise passengers of rules and regulations when necessary.
  • Must have a proven record of providing exceptional customer service as well as responsiveness to customer questions and concerns.
  • Must be able to follow communication, route schedule, appearance, etiquette protocol and procedures based on respect for self and others.
  • Must successfully complete all required training including ADA, diversity and sensitivity training, driving skill refreshers and vehicle operation.


  • Secure and turn in articles left behind in vehicle.
  • Assume additional responsibilities as required.
  • Must maintain a valid Class D license with an “F” endorsement during the entire course of employment.


Education: High school diploma or GED required.

Other: Must be able to read, write, and speak English.  Must possess a valid   CDL Class A or B with a "P" endorsement or Class D driver's license with an “F” endorsement and have no license suspensions or revocations during the last five years. Knowledge of OrbCad system is preferred. 

Environment: Requires ability to withstand exposure to changeable outdoor weather conditions, dust, engine fumes, and moderate noise levels. Must be able to tolerate changes in the vehicle environment such as with or without air conditioning and heating.

 Physical: Extensive periods of sitting are required along with standing, stooping, bending and walking. Requires ability to perform hand-over-hand method of steering vehicles and to be able to grip a steering wheel. Flexibility of arms, hands and fingers is required to safely operate all non-air brake vehicles, and to secure passengers safely for transport.  In the normal course of the day, may be required to push or pull passengers in wheelchairs, lift or push up to 50 lbs. and reach overhead.  May be required to work within close quarters and limited space.


 The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.




$3000 HIRING BONUS for New CDL Drivers! Through June 30, 2021, MTM is offering a total bonus of $3000 for joining our team of professional bus operators! Through June 30, 2021, MTM is offering a total bonus of $3000 for joining our team of professional bus operators! -THE 1ST INSTALLMENT OF $500 WILL BE PAID 120 CALENDAR DAYS FROM DATE OF HIRE. -THE 2ND INSTALLMENT OF $1000 WILL BE PAID 240 CALENDAR DAYS FROM DATE OF HIRE. -THE 3RD INSTALLMENT OF $1500 WILL BE PAID 365 CALENDAR DAYS FROM DATE OF HIRE. -In order to be eligible for this bonus, you must have your CDL with a “P” endorsement at the time you apply for an operator position. -You must be actively working at the time each bonus installment is scheduled to be paid. -If you terminate employment within your first year, you will be required to pay back the first installment and you forfeit the right to any further payments. -Payments are subject to applicable tax withholdings and deductions. Please apply with us at Just click on the “Career Opportunities” link on the opening page to get started.