Description

Role Overview

• Oversee video production and creative content workflows while supporting content distribution across channels such as blogs, newsletters, and video campaigns.
• Lead end-to-end production and operations of developer-focused events within your portfolio.
• Represent the internal developer programs group and manage delegated operational and vendor-related tasks.
• Serve as the central point of contact for internal teams, agencies, vendors, and stakeholders.
• Build and manage the infrastructure, tools, and documentation required for smooth event execution.

Core Responsibilities

1. Event and Program Management

• Partner with internal stakeholders and cross-functional teams to scope events, including brief development, timeline creation, and budget planning.
• Support comprehensive program management for multiple global events, from initial scoping and planning through execution and post-event analysis.
• Develop detailed project plans, timelines, and critical path analysis for each event.
• Lead stakeholder communication throughout the lifecycle of each event: scoping, planning, and execution.
• Run weekly stakeholder planning meetings and end-of-week recaps,
• Manage multiple events simultaneously, including virtual, hybrid, and in-person experiences.
  
• Lead cross-functional coordination across event production agencies, social media, design, localization, and video teams.
• Ensure all teams meet milestones and advise on best practices.
• Manage multiple simultaneous projects from initial engagement through completion.

2. Global Vendor Program Management

• Act as the central point of contact coordinating and aligning diverse internal teams (content leads, internal events teams, executive stakeholders) and external vendors.
• Ensure all event components are integrated and delivered on schedule.
• Proactively identify potential roadblocks, dependencies, and risks related to event execution.
• Develop and implement mitigation strategies to keep programs on track and within scope.
• Contribute to the development and refinement of standardized workflows, templates, and best practices for global project management.
• Help enhance efficiency and scalability for future initiatives.
• Provide regular updates to executive leadership on event progress, key milestones, and any challenges encountered.
• Prepare comprehensive post-event reports, including key learnings and recommendations.

3. Operational Infrastructure and Tools

• Create and manage organizational infrastructure for the project, such as event trackers, session trackers, operational decks, communication aliases, and similar tools.
• Maintain a central operations hub or equivalent source of truth for cross-functional teams.
• Lead RSVP and guest management initiatives, delegating to agencies where appropriate.
• Partner with internal teams to manage statements of work (SOWs), purchase orders (POs), invoices, and scope changes across the project lifecycle.
• Lead post-event reporting and surveys alongside the broader team.
• Recommend ways to improve processes and performance across programs.
• Support in-person event needs as required.

4. Executive and General Program Support

• Support executive leadership in preparing for high-level meetings, including agenda creation, material organization, and logistical coordination.
• Ensure all relevant event-related updates are captured and reflected in executive communications.
• Assist in the development and refinement of presentations, talking points, and other materials for internal audiences, with a focus on event communications and executive updates.
• Facilitate efficient communication and information flow among team members and stakeholders, ensuring all parties are aware of critical updates and decisions related to global events.

Program-Specific Operational Responsibilities

Key Objectives and Deliverables

• Lead weekly planning meetings for event teams and partner agencies.
• Develop and maintain operational decks and documentation, including event preparation materials and speaker onboarding documentation.
• Manage a centralized operations hub containing information required by cross-functional teams.
• Ensure graphics, technical needs, and staffing requirements are accurately documented and communicated.
• Manage registration for internal participants involved in the event experience, including:
  
  
• Marketing and program teams
• Speakers
• Workshop leaders
• Demo staff
• Office hours staff
  
  
• Draft communication copy and route materials for review and approvals with relevant stakeholders.

Top Responsibility Areas

1. Operational Organization

• Maintain clear organization, tracking, and high-quality communication across projects.
• Maintain documentation with accurate names, fields, and details.
• Confirm graphics readiness, communication approvals, and logistical details are fully captured.
• Write, edit, and format working documents and presentations.
  
  

1. Communications Output

• Edit and refine existing communications, obtain stakeholder approvals, and distribute communications.
• Prepare and refine slide decks.
• Send targeted communications to specific stakeholder groups.

1. Time Management

• Track deadlines across multiple workstreams.
• Anticipate bottlenecks, escalate issues when necessary, and adjust plans to keep work on track.

Required Qualifications

• Bachelor’s degree.
• 3–5 years of proven experience in program management or large-scale project management, with a strong emphasis on event management.
• Demonstrated experience managing complex, multi-faceted projects with multiple stakeholders and dependencies, ideally within a marketing or corporate events context.
• Experience with managing the content flow process across multiple sources and approval chains
• Experience developing and executing projects that involve multiple executive stakeholders.
• Thorough understanding of the lifecycle of an event and event logistics planning.
• Event production experience across virtual, hybrid, and in-person formats.
• Experience organizing and managing multiple events simultaneously, ideally at scale.
• Exceptional written and verbal communication skills, with the ability to craft clear, concise content for diverse audiences including senior executives.
• Strong organizational and project management skills, including the ability to manage multiple priorities and work under tight deadlines.
• Meticulous attention to detail and high standards of accuracy.
• Proficiency in collaborative productivity tools (documents, spreadsheets, presentations) and project management software.
• Ability to work independently while collaborating effectively across teams in a fast-paced environment.
• Interest in creating inclusive event experiences and supporting initiatives that broaden participation across diverse audiences.
• Familiarity with event project management tools and systems.

Preferred Qualifications

• Program Management
• Event Management
• Event Operations and Tracking
• Project Management
• Stakeholder Management
• Relationship Building
• Event Marketing
• Communications

• Prior experience working within large-scale technology or developer-focused ecosystems.
• Comfort collaborating with finance, legal, and compliance teams at a working level.
  
  

• People who want to learn, but are self-motivated to learn from their projects
• People who enjoy the really hard problems
• People who enjoy having too much vs. too little to do
• People who like creating from nothing (We still need a lot built to support our growth)
• People who understand how to build and maintain relationships with their coworkers and their clients
• People who like making others successful and understand the value of that as much as making themselves successful
• People who leave their egos at home and really enjoy working with other brilliant people