JOB DESCRIPTION

Job Title:2024 Parking Cashier/Attendant   

Department:Ticketing & Parking Operations   

Reports To:Parking Supervisor   

Status:Seasonal, Nonexempt   

**This position is expected to last the duration of the Major League Baseball Season, approximately through September 2024**   

Apply now for the Mariners 2024 Event Staff Team!    

At the Seattle Mariners, you will find a diverse, passionate, innovative team of people who work to live our mission every day. We play in an iconic ballpark – T-Mobile Field – in one of the most beautiful, vibrant, and dynamic cities in the world.    

We are looking for candidates with exceptional customer service skills to work the season at T-Mobile Park in an exciting and inclusive working environment. T- Mobile Park will host 81 Mariners games in 2024 and a variety of concerts and special events.  We offer a fun, flexible, part time schedule, and you will have the opportunity to discuss your availability commitment with the hiring team.   

Event Staff Team Members enjoy free ORCA Cards, 30% Employee Discount, Meal Discount, Complimentary Tickets and Subsidized Parking & Free Shuttle Service.   

Primary Objective: Provide efficient and friendly service to guests entering parking areas.   

Essential Functions (as Cashier):

• Stand and/or walk in assigned areas and greet incoming guests with a friendly and professional demeanor. Includes accessing areas of the parking garage using concrete stairs.
• Commit to regular scheduled shifts and attendance.
• Recognize and properly direct guests with parking passes.
• Complete credit transactions for guests purchasing parking.
• Operate handheld credit card reader and instruct guests on any actions needed to complete transactions.
• Communicate incoming traffic and other relevant information with team via two-way radio. Must also be able to hear and comprehend two-way radio communication to respond to any issues in assigned areas.
• Attend all mandatory Team Member meetings and training.
• Will perform other duties as assigned.

Essential Functions (as Attendant):

• Stand, walk, and climb stairs for duration of shift to quickly and safely direct incoming vehicles to their designated spaces in the parking garage.
• Commit to regular scheduled shifts and attendance.
• Use provided wands, flags, or other tools to direct guests.
• Monitor and report vehicle occupancy and other relevant information via two-way radio.  Must also be able to hear and comprehend two-way radio communication to respond to any issues in assigned areas.
• Enforce proper driving and safety procedures inside the parking garage.
• Offer assistance and guidance to guests on where to enter the ballpark after exiting the parking garage.
• Attend all mandatory Team Member meetings and training.
• Will perform other duties as assigned.

New employees will have the opportunity to be trained in both positions, then will be assigned based on need.   

Education and Experience:

• Previous experience in a customer-driven environment preferred.

Competencies, Knowledge, Skills and Abilities (KSA’s):

• Ability to understand and follow verbal and/or written instructions.
• Strong customer focus; treats all guests with respect and courtesy.
• Effective verbal communication skills; clear, respectful, and appropriate communication to all guests. Must be able to work fluently in English; bi-lingual skills are a plus.
• Competent in the job skills and knowledge.
• Communicates clearly and respectively with Team Members.
• Strong organizational skills; ability to responsibly handle transactions and remain organized while efficiently moving guests through parking lines.
• Knowledge of or ability to learn how to operate handheld credit card device.
• Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.

Physical Activities and Working Conditions (for the Essential Functions):

• Outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
• Must be able to work a variety of shifts, including early morning and late night, as well as weekends. Strongly encouraged to work non-baseball events, which have a wide range of shift start and end times.
• Constant standing and/or walking on concrete for duration of shift. Climbs and descends stairs.
• Must have functional manual dexterity to operate credit card reader.
• Must be able to reach or gesture to direct incoming vehicles.
• Must be able to use communication tools such as two-way radios.

The Mariners are committed to providing competitive pay, perks, and benefits packages for our valued Team Members.   

The anticipated starting pay for this seasonal role is $22.00 per hour.    

All perks are subject to eligibility requirements and availability and may be modified or amended from time to time.   

This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act