Description

Job Title:         Ballpark Event Operations Crew Member

Department:    Ballpark Operations

Reports To:     Coordinator, Ballpark Operations

Status:             Non-Exempt

What an exciting time for Mariner Baseball!  Come join our team as a member of the Event Operations Crew at the Seattle Mariners to work alongside some of the best in baseball! We offer a fun, flexible, part- time schedule, an ORCA Card &  much, much more!

We are looking for candidates with exceptional customer service skills to join our team at T-Mobile Park. We look forward to working with you at the best ballpark in all of Major League Baseball!

Primary Objective:  Participate in the set-up, execution, and breakdown of baseball and non-baseball events at the ballpark.  Set an example of the Mariners Way, ensuring exceptional experiences for all guests and employees.

 Essential Functions:

• Participate in the set-up, execution and break-down of T-Mobile Park for all Mariners home games and non-baseball events as outlined in the Home Stand Information Reports and Non-Baseball Event Orders.
• Responsible for the physical set up and breakdown of event spaces including but not limited to tables, chairs, bike rack, stage equipment, Terraplas Flooring, and other equipment for meetings and special events.
• Execute projects and event space set-up with accuracy and efficiency from start to finish.
• Assist in the management and supervision of promotional giveaway distribution.
• Able to evaluate logistical processes in tandem with Ballpark Management, contribute to the efficiencies of the overall Event Operation.
• Fill in for “Fielders” in various gameday attractions and events.
• Work closely with clients and third-party vendors with professionalism and exceptional service.
• Stand and/or walk for the duration of a baseball game operating hours (approx. 6-10 hr) or scheduled event in order to complete assignments.
• Support all Mariners’ initiatives, follow all stadium policies and procedures, and exemplify the “Mariners Way”.
• Some positions require an advanced knowledge of MLB rules and regulations: If assigned, lead operations at the hand operated scoreboard. If assigned, retrieve foul balls during game, protect guests by fielding batted balls toward the stands. Must not interfere with balls/players in the field of play.
• If assigned, lead the MLB Guests Pass operations: Greeting VIP guests, following proper policy and procedures, Operating Guest Pass Computer and Printer, troubleshooting issues and problem solving, escorting VIP guests through high-security areas of the ballpark,
• Assist in shagging balls or throwing batting practice during special events.
• Maintain professionalism when interacting with or around Mariners personnel, media, and other guests.
• Operate machinery and equipment including electric carts and pallet jacks when needed.
• Attend all mandatory Team Member meetings and training.
• Will perform other duties as assigned

Availability Requirement:

• This is a part-time, year-round role. Must have availability to be scheduled 20 days a month.

• Must be available to work a variety of shifts including days, evenings, weekends, and holidays.
• Must be available for large scale events throughout the calendar year that require full staffing levels including concerts, all weekend home games and Enchant.

 Education and Experience:

• High school diploma or GED required.
• Bachelor’s degree and or current course study towards a degree is preferred. A degree or course study in Sports Management/Administration, Event Management, Hospitality, or Business is preferred.
• Must have a valid driver's license.
   

Competencies, Knowledge, Skills and Abilities (KSA’s):

• Strong customer focus: take initiative in contributing to exceptional experiences for all guests.
• Demonstrated ability to be creative and innovative, and proactive in promoting new ideas and concepts.
• Thrives in a fast-paced environment.
• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills.  Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests.  Is diplomatic, tactful and professional in all forms of communication.
• Understands and supports the team and is quick to volunteer to assist others.  Others view most interactions as being positive with a willingness to achieve common goals.  Effective in working with others to cooperatively solve problems.  Workplace behavior is consistently respectful of others.
• Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
• Demonstrates through their actions and interactions with others a commitment to Mariners Purpose, Mission and Values.
• Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt.  Identifies and corrects errors.  Is careful, alert and accurate, paying attention to details of the job.
• Makes decisions and takes actions that contribute to exceptional experiences for guests.
• Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.

 Physical Activities and Working Conditions: 

• Must be available to work a variety of shifts including days, evenings, weekends, and holidays including baseball and non-baseball events.
• Must be available for large scale events throughout the calendar year including concerts, all weekend home games and Enchant Christmas.
• Must be able to stand and/or walk for the duration of a baseball game or event.
• Must be able to frequently move up to 30lbs. independently, and 50+lbs. with assistance.

The Mariners are committed to providing competitive pay, perks and benefits packages for our valued Team Members.

 The anticipated pay for this seasonal role is $22.00 per hour. The Mariners also provide a robust and unique offering of perks and benefits including paid public transportation, concession and merchandise discounts, special access to baseball games and other public events, and a number of exclusive employee incentives. 

 All perks are subject to eligibility requirements and availability and may be modified or amended from time to time.

 This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act.

**Please note, you are required to submit a cover letter expressing your interest and qualifications for this position. Applications without a cover letter will be considered incomplete**