Manager, Facilities

Ballpark Operations Seattle, Washington


Job Title:                      Manager, Facilities

Department:                 Ballpark Operations

Reports To:                  Director, Facilities

Status:                         Full-time, Exempt


Primary Objective:  Plan and lead routine and one-time maintenance operations within time and budget constraints.  Ensure efficient and effective use of resources to maintain a safe and clean facility.


Essential Functions:

  • Direct Maintenance staff in well-established preventive maintenance system for all facility equipment and tools; follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, etc.
  • Train and foster the growth and development of all team members. Provide feedback on individual performance to Director, Facilities.
  • Coordinates Maintenance staffing and facility required support for baseball and non-baseball events.
  • Oversees employee work order requests in the Maintenance Computerized Maintenance Management System (CMMS). Dispatches staff personnel on work assignments.  Keeps internal customers updated and informed on work progress.
  • Provide support with budget preparation and execution of maintenance budget. Maintain budgetary oversight including analysis.
  • Ensure ballpark plumbing, electrical, HVAC and other support systems are routinely maintained at a high level of operating efficiency.
  • Ensure facility maintenance support and staffing is provided for special event activities and day of game operations.
  • Reviews departmental purchase orders and department inventory.
  • Responsible to manage and schedule maintenance service contractors and vendors.


Education and Experience:

  • Bachelor’s degree in engineering, facility management, or related field required. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
  • Minimum of five (5) years’ experience in maintenance in a large stadium or other multi-use facility. At least two (2) years of experience in a people management role.

Competencies, Knowledge, Skills and Abilities (KSA’s):

  • Skills in sourcing equipment & supplies, recommending and specifying the best product and best procedure possible.
  • Knowledge of carpentry, plumbing, electrical, painting, HVAC & general maintenance within a commercial/industrial setting.
  • Knowledge of automated building systems (ABS) and computerized maintenance management systems (CMMS)
  • Ability to read & understand blueprints, understand and interpret technical specifications, technical publications, fire and safety regulations and local/state building codes as applicable to ballpark.
  • Demonstrated leadership agility, with the ability to recognize the complexity of business needs in today’s environment, evolve as needed, and utilize talent to lead this transformation.
  • Must possess outstanding written and verbal communication, capable of effectively elaborating the reasoning and process behind decisions or policies, and handling sensitive situations with professionalism and integrity.
  • Demonstrated critical thinking ability and exceptional problem solving skills; identifying, collecting, and analyzing relevant information to a problem and create multiple solutions.
  • Appreciation for the Seattle Mariners mission and values, with the ability to professionally, positively represent the organization, maintaining extreme discretion and confidentiality.
  • High-level planning and organizational skills, with a strong attention to detail and deadlines.
  • Proficiency with MS Word, Excel, and Outlook required.
  • Must possess the ability to learn and utilize job specific software.
  • Demonstrated ability to be creative and innovative, and proactive in promoting new ideas and concepts.
  • A proven track record utilizing social/emotional intelligence, navigating a variety of social, emotional, and interpersonal situations to leverage the capabilities, insights, and ideas of all individuals.
  • Strong decision-making ability, knowing when to make a unilateral decision and when to consult with the team or superiors, and how to involve them in the process. Incorporating strategic thinking; formulating objectives and priorities, and implementing plans consistent with short and long-term interests. Capitalizing on opportunities and managing risks.
  • Demonstrated accountability for results, with a solid ability to initiate and maintain actions to attain goals, regularly monitoring progress. Interpret and analyze data, programs, and policies, arriving at meaningful conclusions.
  • Exemplifies a collaborative approach in dealing with management, team members, vendors, and guests. Is respectful of other people’s contributions, and is tactful and sensitive, persuasive yet inclusive.


Physical Activities and Working Conditions:

  • Ability to sit, stand, walk, climb stairs and ladders, bend, twist, kneel, crouch, grasp, reach and stoop, as needed.
  • Ability to lift, push, pull, and/or carry up to 30 pounds as needed.
  • Must be available to work a varied schedule including nights and weekends