Seattle Mariners, Parking Cashiers, T-Mobile Park, Flexible Schedules!

Ballpark Operations Seattle, Washington


Description

Job Title: Parking Cashier
Department: Ticketing & Parking Operations
Reports To: Parking Supervisor
Status: Part-time, Nonexempt

This position is expected to last through September, 2021, with possible
 December 31, 2021 with possible opportunities for the new year.

**We are looking for customer service orientated individuals to give exceptional service to our guests. We offer flexible schedules and ORCA Cards!**


Primary Objective: Provide efficient and friendly service to guests entering parking areas.

Essential Functions:
• Stand and/or walk in assigned areas and greet incoming guests with a friendly and professional demeanor. Includes accessing areas of the parking garage using concrete stairs.
• Recognize and properly direct guests with parking passes.
• Complete cash and credit transactions for guests purchasing parking.
• Responsibly handle cash; total and balance earnings with number of passes sold at end of shift.
• Operate handheld credit card reader and instruct guests on any actions needed to complete transactions.
• Communicate incoming traffic and other relevant information with team via two-way radio. Must also be able to hear and comprehend two-way radio communication to respond to any issues in assigned areas.
• Attend all mandatory Team Member meetings and training.
Education and Experience:
• Previous experience in a customer-driven environment preferred.

Competencies, Knowledge, Skills and Abilities (KSA’s):
• Ability to understand and follow verbal and/or written instructions.
• Strong customer focus; treats all guests with respect and courtesy.
• Ability to compute basic math (addition, subtraction) to ensure proper change is given to guests.
• Effective verbal communication skills; clear, respectful, and appropriate communication to all guests. Must be able to work fluently in English; bi-lingual skills are a plus.
• Strong organizational skills; ability to responsibly handle cash and remain organized while efficiently moving guests through parking lines.
• Knowledge of or ability to learn how to operate handheld credit card device.
• Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.
Physical Activities and Working Conditions (for the Essential Functions):
• Outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
• Must be able to work afternoon, evening and night games or events (including games and other events held in venues outside the ballpark), prior to opening of facility to the public and/or through closing of the facility.
• Constant standing and/or walking on concrete for duration of shift. Occasionally climbs and descends stairs.
• Must have functional manual dexterity to handle cash and operate credit card reader.
• Must be able to use communication tools such as two-way radios.