Business Unit: Automotive Lighting (ALU)

Quality Pulaski, Tennessee


Contribute to Company objectives and global Quality performance from the external suppliers
Manage any Quality claim due to an external suppliers after SOP and guarantee that the problem is definitively solved

Lead the change notifications during serial production

Main responsibilities

  • Quality failures in serial production
  • Agree with the requester for sending the claim to the supplier or not via the Supplier Tables
  • Ensure the Implementation of the containment action at supplier site to protect MM plant and MM Customer
  • Check and challenge the root cause, corrective actions efficiency and standardization, Manage the problem solving cycle time from the external suppliers
  • Launch the escalation process
  • Lead the Controlled Shipping Level implementation and monitor the results until validation of effective corrective actions
  • Ensure the experience capitalization and share best practices with the commodity organization
  • Collect the non-quality costs, share them with the suppliers and ensure charge back to suppliers, once accepted
  • Lead the Improvement programs of the worst suppliers at plant level
  • On site visit at the suppliers to check the corrective actions efficiency to perform line review or Process Audit when relevant
  • Accept the 8D report from the External suppliers and take care to share it to the requester
  • Track the Supplier scorecard situation and lead the needed activity/ escalation in case of scorecard deviation
  • Lead the change notifications during serial production
  • Transfer internally the Produce Change Notification / Product termination Notification coming from the external Suppliers
  • Support the internal functions in charge of the change Management
  • Inform the suppliers on the classification and conclusion
  • Provide the samples to the internal functions when required
  • Execute the PPAP approval towards external suppliers after the internal approval


Education (school / specialization)
  • Master degree, Bachelor degree or above in Industrial sectors (mechanical, electrical, materials engineering, Physics or equivalent, preferable in the area of his / her business)
  • Languages levels (MT / English….)
  • English fluent, additional language is preferred

Key Experiences / Seniority
  • experience in the technical field and automotive quality

Leadership/ Managerial Skills
  • Analytic skills, synthesis ability, reactive approach, teamwork and negotiation skills, ability to push, lead and challenge suppliers

Technical Competencies
  • (including Systems/Office knowledge, certifications, licenses….)
  • Knowledge and practice of quality tools: Failure Mode and Effect Analysis, Statistical Process Control , Process capabilities, Pareto, problem solving methods (8D, 5 Whys, Ishikawa, Fault Tree Analysis, experience capitalization, etc.), Measurement System Analysis
  • Good knowledge of MS Office suites

  • Travel availability (frequent)
  • Must be legally authorized to work in the United States