Corporate Services Payment Specialist

Business Services Grand Cayman, Cayman Islands


Description

OVERVIEW

The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. 

Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. We hire smart and sharpen smarter; arming talent with best-in-class resources and skills.  Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth. 

The Maples Group looks to add a Cayman Islands based Payment Specialist to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.

Who We Seek

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work. 

About the Role

The Corporate Services Payment Specialist is responsible for the accurate, timely, and high-volume processing of all government-related payments made on behalf of Maples Corporate Services. This includes annual and incidental fees payable to the Registrar of Companies (ROC), Cayman Islands Monetary Authority (CIMA), Cayman Islands Shipping Registry (Maritime), and other government agencies.

The role is critical to ensuring regulatory compliance, safeguarding client funds, maintaining accurate escrow accounts, and supporting the operational efficiency of the Corporate Services Group. This position requires exceptional attention to detail, strong analytical capability, and a disciplined, process-driven approach to operational risk, reconciliation, and financial control. Roles and responsibilities include: 

  • Process all government-related payments (ROC, CIMA, Maritime, and other agencies) in both ad hoc and high-volume batch formats while ensuring all prerequisites—approvals, document checks, and compliance—are met. Responsibilities include validating billed amounts government against agency charges, monitoring portals for outstanding fees, ensuring timely remediation of missed filings, and accurately reconciling all payments within the ERP system
  • Manage and monitor government escrow accounts, ensuring accurate funding, communicating funding requirements to internal stakeholders while maintaining comprehensive audit trails for all transactions and adjustments
  • Reconcile amounts invoiced to clients against the government charges; investigate under-billing, over-billing, missed items, and duplicates, pushing but unbilled government fees into the ERP system for timely billing, and remediating government Accounts Payable (AP) items, including aged, unapplied, or credit transactions, while resolving credits and negative WIP related to government fees to ensure system accuracy
  • Proactively identify and resolve issues by reviewing exception reports, system alerts, and variance analyses while ensuring complete and timely ERP entries, portal transactions, and system imports. Responsibilities include investigating discrepancies with Corporate Services, finance teams, and government agencies, all while maintaining high standards of data quality, documentation, and audit trails
  • Partner with the Corporate Services team to support payment queries, fee discrepancies, and client-related analyses, liaise with government agencies to resolve rejected payments, portal issues, and fee questions, assist with annual billing cycles, pre-data checks, exception reporting, and quality control while also assisting Finance with supplier invoices, disbursement allocations, and payment scheduling. Other responsibilities include contributing to process improvement initiatives and system enhancements to increase automation and efficiency
  • Ensure compliance with all firm policies, internal controls, and applicable laws and regulations including AML/CTF requirements while maintaining accurate, audit-ready records for payments and reconciliations, and promptly escalating any unusual transactions or risk indicators

EXPERIENCE

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

  • 3–5+ years of experience in payment processing, reconciliations, billing, or finance operations—preferably within legal, fiduciary, corporate services, or financial services
  • Proven ability to manage large transaction volumes with precision, consistency, and discipline
  • Strong reconciliation and analytical skills; able to independently identify, investigate, and resolve variances
  • Advanced Excel skills and experience with ERP, billing, or practice management systems
  • Familiarity with government agency portals (ROC, CIMA, Maritime, etc)
  • Strong communication and stakeholder-management skills
  • High commitment to data integrity, accuracy, and operational control
  • Understanding of AML/CTF requirements and experience in a regulated environment preferred

BENEFITS & REWARDS

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including: 

  • Comprehensive health coverage (medical, dental and optical)
  • Competitive vacation packages
  • Educational assistance and professional development programmes
  • Savings or pension plan
  • Life insurance
  • Travel insurance
  • Global mental wellness programme
  • Sports clubs and social events

ABOUT MAPLES GROUP

Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.

Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland, the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with us before a decision is made. Further details will be provided at the time any conditional job offer is made.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.