Channel Sales Solutions Engineer - Western Region
Description
Channel Sales Solutions Engineer - Western Region (Remote US)
Compensation: $145 - $160K (80/20) OTE
Here at Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever-changing prevention.
About ThreatDown
ThreatDown, the corporate business unit of Malwarebytes, is redefining cybersecurity for growing businesses with solutions that stop ransomware, malware, phishing, and AI-powered attacks. Our platform is trusted, intuitive, and built for lean IT teams that need speed without complexity. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet you.
ThreatDown is looking for..
A highly motivated and technically skilled Channel Sales Solutions Engineer located in the Western region of the US with a strong background in endpoint security to support our strategic channel partners. In this role, you will act as the technical liaison between our sales, product, and partner teams — driving pre-sales activities, enabling partners, and ensuring successful customer outcomes through the channel ecosystem.
Key Responsibilities:
- Pre-Sales Support: Collaborate with channel sales managers to support partner-led sales engagements, including discovery calls, solution design, demos, and technical validation.
- Partner Enablement: Train and certify partners on our endpoint security solutions. Develop and deliver workshops, webinars, and custom enablement sessions.
- Technical Evangelism: Represent the company’s endpoint security technology at partner events, industry conferences, and webinars. Act as a technical expert and advocate for our solutions.
- Solution Architecture: Assist partners in architecting and deploying our endpoint security products in complex customer environments, ensuring alignment with security and compliance requirements.
- Proof-of-Concept (PoC) Management: Lead or support PoCs and product evaluations. Guide partners and customers through testing, troubleshooting, and deployment best practices.
- Channel Feedback Loop: Provide feedback from the field to product and engineering teams to help shape future product development and improve partner tools and resources.
- Relationship Building: Develop strong relationships with partner technical teams, including MSPs, MSSPs, VARs, and distributors, to increase mindshare and sales readiness.
Required Qualifications:
- 5+ years of experience in Sales Engineering, Solutions Architecture, or Technical Account Management, preferably in the endpoint security or broader cybersecurity space.
- 2+ years supporting or working with channel partners (e.g., resellers, distributors, MSPs).
- Strong knowledge of endpoint protection, EDR/XDR, anti-malware, and related technologies.
- Experience with security architecture and protocols (e.g., MITRE ATT&CK, Zero Trust, threat hunting).
- Hands-on experience with endpoint security platforms (e.g., CrowdStrike, SentinelOne, Microsoft Defender, Trellix, etc.).
- Ability to deliver compelling technical presentations and product demos to both technical and non-technical audiences.
- Excellent communication, interpersonal, and organizational skills.
- Willingness to travel up to 30–50% (regional/national).
Preferred Qualifications:
- Security certifications (e.g., CISSP, CEH, OSCP, CompTIA Security+).
- Experience working in or with managed security service providers (MSSPs).
- Familiarity with scripting (e.g., PowerShell, Python) for automation and integration.
- Previous experience in a startup or high-growth cybersecurity company.
Why Join Us?
- Be part of a fast-growing, innovative cybersecurity company tackling today’s most critical endpoint threats.
- Work with cutting-edge security technologies and global channel partners.
- Competitive compensation package and comprehensive benefits.
- Collaborative and inclusive team culture with opportunities for professional growth.