Attendance Officer

Support Positions Richmond, California




Job Description

Title:Attendance Officer


Location: Making Waves Academy Richmond

Reports to: School Registrar

Status: Non-Exempt, Part-time (30 hours/week), During the Academic Year (August – Mid June)


Position Summary

The Attendance Officer supports students and families with attendance challenges, interprets and enforces attendance policies, works as a team with school administrators to develop prevention/intervention strategies, monitors student progress, and makes referrals to appropriate community agencies when necessary. The Attendance Officer shall support the educational process by ensuring students develop and maintain good attendance practices and that parents support the attendance requirements.


Primary Responsibilities


Attendance Intervention

  • Support with implementation of school handbook policies on attendance.
  • Manage the involuntary removal process for no-show students. 
  • Utilize school attendance data to identify students who are chronically absent.
  • Monitor occurrences of extreme absenteeism, unexcused absences, and excessive tardiness and provide reports to school leaders and staff.
  • Implement MWA’s Student Attendance Review Board process including but not limited to:
    • Identifying key staff members who will serve on the Student Attendance Review Board
    • Communicating with parents to discuss attendance issues
    • Generating and sending out truancy letters
    • Scheduling meetings with parents to discuss attendance issues
    • Generating referral packets for students to the Contra Costa County Office of Education Student Attendance Review Board
  • Act as a liaison between the school and community agencies, such as public and private welfare, psychiatric, and law enforcement agencies.


Attendance Awareness & Education

  • Create and implement attendance education campaigns regarding the importance of attendance.
  • Provide families with information related to the needs of their child and acts as a resource to parents/guardians by providing family support activities and communicating the importance of school attendance.
  • Acts as a resource to administrators, guidance counselors, teachers, and health services personnel at assigned schools regarding attendance programs, interpretation of attendance policies/laws, and record-keeping requirements.
  • Supports the promotion of co-curricular and extracurricular activities that increase pupil connectedness to school, such as tutoring, mentoring, the arts, service learning, or athletics.
  • Assists with implementing truancy prevention programs for assigned schools and recommends strategies to support and improve regular school attendance (i.e.: incentives, peer groups, recognitions).
  • Compile data to identify trends in absences and excessive tardiness to inform awareness and education campaigns.


Additional Responsibilities and Expectations


Mission Alignment

  • Demonstrate knowledge of, and support, Making Waves Academy’s mission, core values, standards, competencies, and code of conduct outlined in the Employee Handbook.
  • Participate in the school community – attending school competitions, performances, assemblies, and extracurricular activities.



  • Perform additional duties as assigned.


Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.


Physical Demands

While performing the duties of this job, the employee may be required to frequently walk across the middle and upper school campus, participate in campus supervision duty twice per week, lift files, open filing cabinets and bend or stand on a stool as necessary, and sit for long periods of time.





  • Minimum three (3) years of experience working with families from historically underserved communities
  • Ability to meet deadlines on a tight schedule
  • Understanding of California Education Code as it relates to student behavior and conduct



  • Highly effective and professional communication skills with staff, students, and families
  • Ability to adapt and align on school-related initiatives
  • Highly organized, goal-oriented, and focused on outcomes
  • Ability to communicate with and build relationships with students and their families in the culturally and linguistically diverse MWA community
  • Ability to uphold and reinforce school policies  and  procedures  when addressing students and families
  • Ability to work collaboratively and independently
  • Ability to work effectively in fast-paced environments with limited supervision
  • Professional orientation – appearance, communication, organization, and attitude
  • Ability to maintain a high level of confidentiality





  • Spanish language proficiency