Human Resources Generalist

Support Positions Richmond, California




Job Description

Title:Human Resources Generalist

Division:Making Waves Academy Schools (MWAS Central Office)

Location: Making Waves Academy Richmond

Reports to: Assistant Director of Human Resources

Status: Full-time, Exempt (Year-Round)

Supervises: N/A


Position Summary

The Human Resources (HR) Generalist, under the supervision of the Assistant Director of Human Resources (ADHR), is responsible for supporting and administering a variety of human resources programs and services at Making Waves Academy (MWA). The HR Generalist will act as the first point of contact in the Human Resources office for visitors, general employee inquiries, and directing people to appropriate parties for fast and effective HR resolution. This role will also be responsible for program administration in areas such as benefits, human resources information systems (HRIS), learning management system (LMS) training, and new employee onboarding and orientation. Most importantly, this person will approach the work and service to the Making Waves Academy community with a high-level of attention to detail and customer-service orientation.


Primary Responsibilities


HR Programs Administration

        Under the supervision of the ADHR, manage the benefits program, which includes helping employees to fully understand their benefits, facilitation of benefits orientation, regular enrollment and open enrollment procedures, monthly billings, benefits changes, and broker collaboration.

        Provide support to the ADHR in management of the performance evaluation program through the standard 30-day, 60-day, 90-day, mid-year and annual processes, including the evaluation of new employee orientation.

        Partner with the ADHR to conduct preliminary intake for leaves of absence, counseling employees about their leave options and guiding managers through employee leaves as needed.


On/Off-Boarding Management

        Partner with the ADHR to complete onboarding processes for employees and contractors/coaches, taking the lead on all pre-hire due diligence (preparation of orientation materials, personnel action forms (PAFs), background checks, education verifications, live scans, tuberculosis (TB) screenings, HRIS account creation, filing of new employee paperwork, and preparation of central office workstations, if applicable).

        Lead the timely employee exit process for departing employees, including but not limited to, exit interviews, collection of MWA equipment, voluntary/involuntary termination letters, COBRA election notices, HRIS deactivation, and distribution of exit interview data to the ADHR.

        Collaborate with the ADHR in the coordination and facilitation of the new employee quarterly welcome presentation and communications.


General HR Operations/HRIS Administration

        Act as the first point of contact to serve employees and visitors to the Human Resources Office, responding to general HR-related inquiries, which also includes daily monitoring of the general HR email inbox.

        Serve as the primary team member responsible for general administration and training of the HRIS system, including the creation of training aids to assist employees with navigation of the HRIS and other applicable programs (employee onboarding, SafeSchools training, etc.).


Compliance and Office Management

        Under the direction of the Chief of Staff/Acting Director of HR & Assistant Director of HR, manage and execute the administration of California State credential requirements and processes to ensure MWA maintains proper documentation for all teaching positions and select administrators. This includes acting as lead to support/triage employee credentialing questions, as well as the regular tracking and input into Kronos.

        Under the direction of the ADHR, manage and provide employee support for Workers’ Compensation claims, including form distribution, claim filing, regular Occupational Safety and Health Administration (OSHA) logging, and input into the HRIS for reporting.

        Under the direction of the ADHR, manage SafeSchools LMS trainings in the creation of employee accounts, monthly audits to determine past due assignments, and delivery of periodic reminders to make certain that employees are completing annual requirements. This also includes conducting an annual end-of-year system audit for system clean-ups.

        Maintain comprehensive filing systems to meet and exceed legal compliance and best practices. This includes employee files of all types and regular updating of labor law posters.


Additional Responsibilities and Expectations


Mission Alignment

       Demonstrate knowledge of, and support, Making Waves Academy’s mission, core values, standards, competencies, and code of conduct outlined in the Employee Handbook.

       Participate in the school community – attending school competitions, performances, assemblies, and extracurricular activities.



        Perform additional duties as assigned.


Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.


Physical Demands

While performing the duties of this job, the employee may be required to lift files, open filing cabinets and bend or stand on a stool as necessary, and sit for long periods of time.



Some travel required for MWA related events, such as workshops or conferences.




        Minimum 3-5 years of Human Resources experience required

        Experience with employee onboarding and employment lifecycle management

        Human Resources Information Systems and Learning Management navigation experience

        Experience with employment and workplace safety laws and compliance requirements

        Track record of establishing effective working relationships



        Excellent written and verbal communication skills, with an emphasis on customer service

        Basic understanding of organizational development, training, performance management, and change management theories, methods, and practices

        Ability to generate innovative solutions/systems

        Ability to maintain strict confidentiality with employee information

        Strong analytical skills; successfully uses data to extract insights and inform decision-making

        Highly organized, goal-oriented, and focused on outcomes

        Ability to work collaboratively and independently

        Ability to work effectively in fast-paced environments with limited supervision

        Highly experienced with Google Suite and a high level of proficiency with the navigation of HRIS systems

        Highly effective and professional communication skills with staff, students and families

        Ability to adapt and align on school-related initiatives

        Ability to communicate with and build relationships with students and their families in the culturally and linguistically diverse MWA community

        Ability to uphold and reinforce school policies  and  procedures  when addressing students and families

        Professional orientation – appearance, communication, organization, and attitude



        Bachelor’s Degree in a related field (e.g. Human Resources, Business, Psychology, Communications, etc.)



        Experience with core HR functions, including performance management, compliance, organizational design, employee relations, and compensation



Equal Employment Opportunity Is Our Policy

The School is an equal opportunity employer. It is the policy of the School to afford equal employment and advancement opportunities to all qualified individuals without regard to their perceived or identified: race (including traits historically associated with race, such as hair texture and hairstyle, including but not limited to braids, locks, and twists); color; gender, (including gender identity, gender expression, and transgender identity, whether or not the employee is transitioning or has transitioned); sex (including pregnancy, childbirth, breastfeeding, and medical conditions related to such); religious creed (including religious dress and grooming practices); marital/registered domestic partner status; age (forty (40) and over); national origin or ancestry (including native language spoken and possession of a driver’s license issued to persons unable to prove their presence in the U.S. is authorized by federal law); physical or mental disability (including HIV and AIDS); medical condition (including cancer and genetic characteristics); taking of a leave of absence pursuant to the Family Medical Leave Act (“FMLA”), Pregnancy Disability Leave (“PDL”) law, Americans with Disabilities Act (“ADA”), California Family Rights Act (“CFRA”), the Fair Employment and Housing Act (“FEHA”), or laws related to domestic violence, sexual assault, and stalking laws; genetic information; sexual orientation; military and veteran status; or any other consideration made unlawful by federal, state, or local laws.

This policy extends to all job applicants and employees and to all aspects of the employment relationship, including the hiring of new employees and the training, transfer, promotion, discipline, termination, compensation and benefits of existing employees. For a full copy of our non-discrimination policy, visit: