Mac Properties Careers

Description

Overall Responsibility:

The Maintenance Office Assistant provides administrative support to the department on maintenance projects and activities, including pest control requests, requests for service work, special projects.

We are hiring a Maintenance Office Assistant for the Kansas City region! The pay rate for this role is $20/hour.

Essential Functions:

Responsibilities for this position include, but are not limited to the following:

• Administers daily operations in the maintenance office including scheduling, vendor requests, work orders.
• Performs administrative duties including creating reports, answering phone calls from residents, dispatching emergency calls from the answering service, and other ad-hoc requests.
• Assists with special projects as needed. Provides assistance to senior management team for special projects as assigned.
• Schedule and follow up on all pest control related work orders
• Assist with inventory control duties when needed
• Performs other related duties and assignments as required.

Qualifications:

• High school diploma required. Bachelor’s Degree preferred.
• Strong computer skills- Microsoft Office Suite (Word, Excel, Outlook, etc.) and internet navigation required.  Salesforce experience preferred.
• Exceptional customer service skills, including strong verbal and written communication skills.
• Impeccable organization skills including the ability to accurately record data and maintain data integrity.
• Ability to set priorities, handle multiple tasks, meet deadlines, and accomplish goals and objective.
• Strong communication skills, both oral and written skills.

Measures of Success:

• All resident correspondence complies with Mac Property Management’s standards.
• Pest control is scheduled and completed in a timely manner
• Make ready work orders are submitted to vendors and on-site staff in a timely manner

 Please be advised that ALL new hires will be required to successfully complete a criminal background investigation and a drug screening, prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.

About Mac: We believe that the quality of one’s life is directly related to the quality of one’s home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.