Accounting Associate (Part-time)

Resident Services Kansas City, Missouri


Mac Properties is a multi-family property management company. The company buys, builds, and manages apartment buildings. We are committed to providing an exemplary living experience through the preservation, restoration, and renovation of our properties in Chicago, Kansas City, and St. Louis. Learn more about us on YouTube, check out our website, or visit us on Facebook .

We are looking to hire a part-time temporary Accounting Associate for the Kansas City, MO office! The pay rate for this role is $17/hour!

The Accounts Associate is responsible to ensuring residents are up-to-date on their rent payments by identifying delinquent accounts and using organization, persistence, and communication skills to successfully implement a variety of collection techniques.  The Accounts Associate also provides specialized services in the process of evictions; including preparing, reviewing and submitting reports for fees, fines, revenues or other monies.

Performs various aspects of accounts receivable, accounts payable and transaction processing in a timely and accurate basis and in accordance with company policies, lease agreements and applicable laws. 

Essential Functions:                            

  • Maximizes resident satisfaction by delivering prompt and courteous service by phone, email, and in person that consistently exceed industry standards
  • Prepares files for eviction cases and collections
  • Generates and distributes resident communications/notices, including payments, balances and account reconciliations (i.e. late payment notices, small balance letters, eviction notices, returned check memos).
  • Actively responds to resident billing inquiries and appeals concerning collection actions and policies by researching concerns and providing accurate and timely responses.
  • Posting of monthly rent in Salesforce
  • Treats each account holder with respect and professionalism
  • Audting ledger accounts for accuracy
  • Assist with resident concerns or related activities as requested by management.
  • Performs other duties and projects as assigned.

 Required Skills/Experience:

  • 2-5 years’ of collections experience, within the multi-family industry is preferred.
  • Math Skills: Ability to calculate figures and amounts such as discounts, interest and percentages.
  • Language Skills: Effective verbal and written communication skills, including professional communication style, high quality customer service skills, and ability to work collaboratively with others.
  • Organizational Skills: Ability to manage multiple tasks with a high level of organizational skill and efficiency while meeting strict deadlines and performance metrics.
  • Problem Solving Skills: Experience in negotiating solutions to problems independently with minimal supervision.
  • Technology skills: Microsoft Office Suite experience required and Sales Force experience a plus.
  • Strong attention to detail, ability to proof, verify and edit complex data, transcribe and cross reference data and documents and reports.
  • Adaptability to shifting priorities and ability to organize workload.

Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.

About Mac: We believe that the quality of one’s life is directly related to the quality of one’s home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.