Description

 Position Summary

This position will perform mechanical services on compact tractors and landscape/turf equipment. This includes but is not limited to the troubleshooting, repairing, and inspection of equipment.

Position Duties/Responsibilities

Primary Responsibilities

• Diagnose and repair compact tractors and landscape/turf equipment, with emphasis on small engines
• Ensure all documentation is completed accurately and efficiently; service reports, allocation of time, and tracking parts charged and returned
• Maintains customer satisfaction by ensuring customer needs and deadlines are met
• Complete all scheduled repairs in a safe and efficient manner
• Ensure equipment and parts areas are in excellent, safe operating condition
• Adheres to all safety rules and maintains quality housekeeping in shop area
• Maintains equipment and supplies to avoid waste, prevent accidents, and damage to personnel and equipment

Supervisory Responsibilities:

• No formal supervisory responsibilities

Position Requirements

Required

• High School Diploma or GED
• 4 years or more of experience with small engines, landscape equipment

Preferred

• Kubota/Exmark certified or equivalent
• 6 years or more experience with Kubota/Exmark equipment

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong communication skills, including verbal, written and listening skills
• Strong multitasking abilities, detail-oriented and self-motivated
• Strong electrical and hydraulic skills
• Strong troubleshooting skills
• Excellent customer service skills
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
• Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-pressure, deadline driven environment
• Ability to work overtime and occasional Saturdays

Other Requirements of Position

• Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems.  More unusual problems are referred to a supervisor/manager.
• Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operate under general instructions with some established procedures and policies.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.