Supply Chain Key User – Sales & Distribution

SC Supply Chain Pabianice, Poland





Supply Chain Key User Sales & Distribution

Location: Pabianice, Poland

Weekly Hours: 40


Who We Are:

Companies developing automotive, mobile, IoT and illumination lighting applications need a partner who can collaborate with them to push the boundaries of light. With over 100 years of inventions and industry firsts, Lumileds is a global lighting solutions company that helps customers around the world deliver differentiated solutions to gain and maintain a competitive edge. As the inventor of Xenon technology, a pioneer in halogen lighting and the leader in high performance LEDs, Lumileds builds innovation, quality and reliability into its technology, products and every customer engagement. Together with its customers, Lumileds is making the world better, safer, more beautifulwith light.


Headquartered in the Netherlands, Lumileds has approximately 9,000 team members supporting operations worldwide. The Lumileds environment is fast-paced, cutting-edge, intelligent and fun! We are looking for exceptional talent to join our team! To learn more, visit


Who You Are:

We are looking for someone who enjoys variety in their work, who are pro-active, ambitious and result-driven. To succeed in this position, candidates should have exceptional communication and problem-solving skills. You should be resourceful, analytical, adaptable, and organized. You are eager to deliver high quality solutions in close alignment with business and IT and like a dynamic and flexible environment.

Position Summary:

Lumileds is seeking a Supply Chain Key User for Sales & Distribution to support our European Aftermarket team in Pabianice. Our factory in Pabianice is a key element for our future success, combining Lamps and LED production as well as a packing center under one roof. The Key User role is an integral part of the local operations team. In addition to First-Line support, the Supply Chain Key User will help shape new processes, initiate and support improvement activities. The Key User role is in close collaboration with and supports the Customer Service, Planners, Procurement and Warehouse team.




What You Will Do:

  • First-Line support
  • Address operational incidents to IT (Ticket management) and support in resolution
  • Collaborate with other key user
  • Gather, validate and understand the business requirements
  • Onboarding and adjustments of customer EDI messages
  • Analyze the gaps between the current situation and the to-be processes
  • Process & Business flow documentation
  • Secure correctness of local material determination concept
  • Secure correctness of local business rules related to customer & material master data
  • Prepares and updates the solution blueprint / concept documentation
  • Participates in the validation testing during the SAP Implementation or Change Management
  • Prepares and updates training documents, provide end users training
  • Initiate/Support SC Improvement Projects (local and global Change Management)

What You Will Bring (REQUIRED Qualifications):

  • Bachelor degree
  • 3-5 years’ experience (preferably in business operations, e.g. key user, customer service, …)
  • Profound SAP knowledge: must-have SD, nice-to-have are other modules (PP, MM, etc)
  • Experienced with EDI implementations or adjustments
  • Excellence in drafting and communication
  • Fluent in spoken and written: Polish and English (French desired)
  • Desire to learn the business
  • Strong organizational skills
  • Ability to work well with a variety of business partners
  • Creativity and a knack for problem-solving
  • Experience with SAP, BW, PO, Microsoft Office

Education (Minimum Level)

  • Bachelor's


Field of Study

  • Supply Chain, Logistics or Information Technology


Years of Experience (Minimum)

  • 3 - 5 years


Licenses / Certifications

  • N/A


Preferred Qualifications:

  • Experience working with business and partners on a global level
  • Experience with Project Management
  • Business process knowledge of Supply chain at large
  • Appreciation of applied business information systems (ERP)


Lumileds is an Equal Employment Opportunity Employer



Lumileds Talent Acquisition